The Pet Stops Here

11/07/11

Very good with older dogs who need a loving touch

by lulockwood at Citysearch

We brought our geriatric poodle to Diana to groom until we lost him last year and have continued to have Diana groom our adopted 12-year old Tibetan Spaniel. She is very gentle and patient with older dogs. Both of our dogs have done very well with her. She always gives our Spaniel a great haircut. He does just fine in her care and with her staff. Diana spent time with me when I first brought him a year ago and and we talked Sam's personality and my concerns. We have not had any issues at all and continue to come back. Sam is always very good for her. I have referred Diana to my friends who now use her shop.

05/16/11

Needed a Groomer......Good Call!!!

by jlspringston at Citysearch

I needed a groomer on short notice, our regular groomer broke her hand and is out of commision....I was very pleased to find The Pet Stops Here has groomers 7 days a week....When I brought my boys in I was greated instantly, a groomer came out and talked to me about what I wanted, one of my boys was timid and she was very patient with him. When I picked them up they let me know that one of my boys had an accident so they gave him a second bath....they looked great and were very relaxed when I picked them up ....I was very happy with the haircuts and the service, I will definately be back.....I have always used the same groomer so my expectations were very high......

06/30/10

Going Here was a BIG MISTAKE!

by SugarandSwank at Citysearch

When we got home from our vacation our dog was in desperate need of a wash and cut. Our regular groomer, Becca at Mercer Island's Puppy Bubbles, was booked solid for days so I called The Pet Stops Here. I should have known there was a problem when they could fit us right in, but I took my dog in anyway. When we get to Puppy Bubbles our runs right in, asks Becca to pick him up and snuggle him and then gets all the other dogs to play. He's the sweetest dog and entirely social. But as soon as he walked into The Pet Stops Here he was fearful and shaking. When the attendant went to take him from me he growled and nipped at her. I thought maybe he was just nervous because it was a new place, so I left. I called awhile later and they told me he was sleeping. Sleeping? How could he sleep there? My 10-year old inquired, "Did they sedate him?" When we picked him up a snotty, scowly woman told me he was "naughty." Then the owner came rushing out to tell me how horrible he had behaved. How he needs to be muzzled! Huh? Something is seriously wrong there to make my dog behave aggressively. In addition, it cost a fortune! They have a flat fee and then charge $5 for "add-ons" such as teeth brushing and nail filing (they clip but don't file) that Puppy Bubbles includes for no additional fee. I called Becca on my way home and asked her to put us in her calendar every 4 weeks. We will NEVER go back to The Pet Stops Here. And from now on we will never cheat on Puppy Bubbles again! We learned from our mistake.

• Pros: Nice Boutique
• Cons: Too Many to Name

11/23/09

yorkie pup

by edgiemeh at Citysearch

i love the way the yorkie pup looks very cute and innocent and the second one look a little too messy with the fur but it look a little good.

• Pros: love the first one
• Cons: not into the second picture

08/24/09

Worst receptionists ever

by kwamurak at Citysearch

I usually do not post this kind of review.

But I want to say for the next peple who are going to.

VERY BAD SERVICES AND MANNERS OF RECEPTIONIETS. I guess they think they are very important than some of customers like us.

They treated well some customers who seemed like regular or maybe good tips for them but for us.

They did not even say thank us when we paid and they did not even notice we left.

Do not go!