BOB BRIDGE SCION

09/10/09

No Good Service @ Bob Bridge Toyota Renton

by marirobinson at Citysearch

We all know that dealership repairs are slightly more expensive but if you go, it is to get the most premium service. But not Sean at Bob Bridge Toyota. Bob Bridge Toyota does not employ service people who think out of the box, or that will go the extra mile. Don't go there, go to someone you can trust and rely on. Sean at Bob Bridge Toyota would not allow a thorough inspection of why my 2 year old Toyota Camry was using up all its oil well in advance of the regular oil change time frame. He had absolutely no customer service skills and not at all accommodating. From check-in to check-out he did not provide any options, did not seem empathetic to my situation, did not offer any other remedies they could take to investigate why my oil keeps running low. He's a man that reads you the guideline of what it says in the Toyota repair manual and has the “that’s your tough luck” attitude. AND my vehicle is still under warranty. So I definitely will be going else where. I feel sad for them.

• Pros: Want try to help you
• Cons: Act like they don't care