06/30/09

Great nail techs extremely RUDE owner

by Fencer

I have been going to this place for about more than a year now.

The nail technicians are great. Some can't speak English well but they always do a great job. However, the owner/guy in charge, is extremely rude especially when there is a complaint. I had to wait 30 mins twice even though I had an appointment with a specific nail technician. When I told that I had an appointment and there is a reason for appointments, he didn't pay attention at all and he just said she'd be here and turned his back and walked away without any apology. His wife was more concerned and charged me less then the normal rate.

Another reason that I liked Myano Nails was their sensitivity to hygiene, which I noticed has started to change in a bad way. The "individual" packets for nails, toes and feet are not that individual anymore. I saw the owner brushing my used foot/heel buffer and putting it in a drawer under the sink o be wrapped and put in back to circulation later. When I told him about this later and raised my concerns about the hygiene, he just said "they clean it, it's OK" and walked away. Therefore, if you go there, make sure the wrapped individual packets are in fact NEW but NOT used repacked ones.

• Pros: Great and friendly nail technicians
• Cons: Very Rude owner who doesn't pay attention to complaints