The Independent Pizzeria

Recommends

Nancybea

Joined 2 years ago

Great neighborhood Pizzeria. This place really had to prove itself and it was replacing a fabulous wine bar and restuarant -Impromptu - that I visited often and where "everybody knew my name". However, once I adjusted to the change in style and tone - this is a laid back, homey, casual spot - I came to love the Independent for it's own vibe and it's excellent pizza. I like their crust better than Delancy's! The service is good, not perfect, but friendly and hamish.

I have NEVER had any problem with beng overcharged. The prices seem reasonable and it's a very welcoming place. they have a small but excellent list of wines - Madison Cellars is just downstairs. In fact the whole menu is small but well chosen and well executed. It's a really small place and they have been known to run out of pizza dough especially at high traffic times. Give it a try!

Recommends

The Independent Pizzeria

Joined 3 years ago

apology to KittyKat1924. As the owner/pizza slinger of The Independent Pizzeria, I would like to make a public apology regarding the issue with your credit card. I completely understand your disappointment and I'm sorry for creating a stressful situation for you. We did not receive the message until well past the incident. As soon as I had discovered the mistake I started the process of refunding your credit card through my merchant services. Your card has been refunded for the full amount. This was an isolated incident and while I am at fault it was completely unintentional. Understandably I have lost your trust and patronage, which on its own is unfortunate. Being a new, small business owner, this is the first time I have dealt with something like this. While I feel you are completely valid with your frustration during this process, I disagree with your claim that we are a business that has taken on a practice of fraudulent charges and then warning the community to "beware". I run an honest business and I am dedicated to my values. I would never want anyone to feel that they had been taken advantage of and I am so sorry you felt that this was your experience.

Doesn't Recommend

KittyKat1924

Joined 3 years ago

Beware Fraudulent Charges when paying with Credit or Debit. 2 friends and I visited the restaurant a week or so after opening in May, 2010. The pizza was fair, service was a bit lacking as the waitstaff wasn't very well versed on the few wine options offered. Worst part was after splitting the bill 2/3 for the friends I was with and 1/3 for my portion, I learned upon receiving my credit card statement that the restaurant charged me for both my portion and theirs. They were ALSO charged for their portion. After leaving 2 messages with the restaurant within a week or so of the visit about the charges, I never received a response. It speaks volumes to me about the credibility of this new establishment that they wouldn't follow-up to resolve this. After much red tape, my credit card co. credited me for the charge but not without having to re-issue my credit card (standard procedure when fraud is involved). I didn't appreciate the hoops I had to jump through to resolve this mess. I won't be frequenting this restaurant again. Beware!

Recommends

Alison Kramer

Joined 7 years ago

Citysearch Editorial Review. Stationed on the banks of Lake Washington in upscale Madison Park, this pizzeria eschews gourmet embellishment in favor of quality, simplicity and recession-proof pricing. Inside the tiny space, budget-savvy foodies and families quickly populate a handful of tables and bar stools. With just seven pizzas, two antipasti and one salad, the sparse menu delivers only the Sicilian essentials. Razor-thin pies are brick oven-blistered and toothsome, painted with bright Italian red sauce. Simple, market-fresh topping combos include classic, milky mozzarella with basil or earthy crimini mushrooms with fontina and sage.