Nihao Construction Inc

Recommends

Tony C.

Joined 10 months ago

Usually people are reluctant to take time providing positive reviews when they receive good services. I have to admit I am one of them. The entire journey dealing with Nihao Construction to replace our roof was way above and beyond excellence. And I have to say something.

We recently purchased a 1977 house and needed some remodeling and replacing 2600+ sq ft roof was one of them. Several friends had experiences with Nihao, hence, we gave Nihao a try.

Instead of simply gave us a quote to out beat competitors, Lau provided a very detailed of Scope of Work listing all the required materials and labor costs. And to select the right roof for the house, Lau took time explaining to us what types of roof would be most suitable for the house due to the shady area the house is in. My wife and I both found him very passionate his work and his work ethic.

We worked closely with Lau to ensure no schedule conflicts between his crew and other remodeling crews. Even though we had to change the schedule due to rain/shower, Lau’s crew got the roof replaced in 1½ day (½ prep and 1 day replace) and the after job clean-up was also done appropriately. And guess what? Lau came to the house a few days later to ensure we are happy with the roof.

In short, Nihao Construction conducted an excellent job for us. Not only our budget was met (especially when we had other remodeling projects went on and money was very much the constraint), but also the roof was replaced with quality and in timely manner. You can’t go wrong with NIhao.

Doesn't Recommend

hello88

Joined 3 years ago

worst service i've ever been. if there is 0 star i'll give it to NIHAO construction

this company made a 5 years roof certification. but just right after couple months, they denied that roof leaking is not included in the certification. WTH?!!!

it's 2nd time roof leaking, and it's been 1+ week already. the guy stopped by last week and had no idea what's going on, just did a quick "fix". so of course it's still leaking and even worse. then never return our calls afterwards.

i'll report it to Washington State Dept of Industries and Washington State Dept of Insurance for insurance and warranty fraud!