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Northstar Driving Academy

22010 Se 248th St, Maple Valley, WA | Map it  

98038 47.379621 -122.047501

(425) 413-2222 | View Website

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Adult Education Classes:
Driving Instruction

Reviews for Northstar Driving Academy

jakeCpreston

Member since Feb, 2012 View Profile
1Review
0Photos
Joined 3 months ago
5.0
February 01, 2012

Lillyseptic is Positive4life? HAHA. We Are NORTHSTAR. I don't understand how such flowery "positive" people can rant like that in such a tone, but it seems way overgeneralized. Especially since my experience was solid and good, not great, i don't remember my drivers ed being graet anyway but Northstar has been around 5 years and gave all me kids good solid instruction and they keep getting better. I've talked to the owner personally and he was open to hearing some ideas about the crew answering calls and I can see how he's taken steps to improve upon the services like with scheduling itself!!! Funny-- your at the light, late, calling while IN the car and in a hurry, so what's so "rude and uncaring" about the girl you talked to? Wheres the other instructor going? what I see is a bypolar driver trhing to get her kid somewhere and messing up so takes something overly personal and has to generalize. But hey Im just a construction worker trying to make a living in a hurry too. I liked Richie and what he had to say positively always encouraging my kids when they drove SO THEY could learn through better reinforcement. We got all our drives, tho a couple times durring summer it got busy so it was drawn out a few months. In the end we got their certificates, two are driving great. Hum, yeah great is better than good.

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Lillyseptic

Member since Aug, 2009 View Profile
7Reviews
7Photos
Joined 3 years ago
1.0
January 23, 2012

DO NOT USE NORTHSTAR!!!!!!. NorthStar Driving Academy is the WORST!!!!! DO NOT USE Northstar Driving! They are horribly disorganized, rude & incompetent. The office staff are unbelievably condescending and ultra rude. We experienced them scheduling drives for the wrong times and leaving without students when we were in contact with them waiting at the stop light trying to turn into the parking lot... we were 3 minutes behind schedule due to the traffic lights and they left without my students. The secretary at the office is rude and uncaring with no customer service what so ever! This is the worst business I have ever dealt with. My son's and I liked one of the instructors "A woman". The office people are horrible and if the owner does not hire more competent customer service oriented staff he will not have a business!

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