Samy's Camera
Los Angeles, CA 90036-3123
Phone: (323) 938-2420
- Hours:
- Mon-Fri 9am-7pm, Sat 9:30am-6pm, Sun 10am-5pm
User Reviews for Samy's Camera
09/27/2008 Posted by lee0000
Their tel. customer service rep. is the worst ever... rude... no respect ever.... wonder how he got that job as a customer service rep. He must be a family member of the owner otherwise, he would be fired a long long time ago. he' better take a class "customer serive 101"...seriously....
10/03/2007 Posted by madco
Recently, I stopped into my local Samy's Camera (Fairfax Ave.) to buy a 2GB memory card for a digital camera. I asked an employee for help, and she (the brunette on the 3rd floor) acted as if I was putting her out. Shuffling over to the memory card section, she pulled out a high-end card, which sold for $60. I asked if there was something in the $30 range, so she pulled out another card. I then asked her about the difference in features, and she looked at me like I was a moron. Wanting to get out of there as quickly as possible, I asked her which card she'd buy. She said, "I wouldn't get either one of these." [PAUSE HERE, AND THINK ABOUT THAT FOR A MOMENT.] She then pulls out the card she'd buy — all the features of the high-end model, but only $35. Why, I ask, couldn't she have just pointed me to this model in the first place? Isn't this why Samy's charges so much more than, say, Best Buy — because of their "expertise" and "customer service"? Afterwards, I mentioned my experience to a friend, who looked at me and said the following: "Don't you know about Samy's? That's why I don't shop there. Have you tried Bel-Air Camera in Westwood. They charge what Samy's charges, but you get the expertise and customer service. Really cool people, none of the attitude. Enough said.
Pros: Local, convenient
Cons: An extraordinary experience in awful customer service
Users Like You Also Viewed
Harry's Camera & Video
11851 Ventura Blvd
Studio City, CA 91604-2618
Bel Air Camera Superstore
10925 Kinross Ave
Los Angeles, CA 90024-3405
