Burien >Serenza Salon & Day Spa
Horrid. I went to Marketplace for a haircut and I have never had such an awful cut in my life. I left there in tears. I am not saying the stylist isn't good at what she does, I am saying her assessment of me and my hair was totally wrong. The cut she gave me for $50 was absolutely terrible. I had to go to another stylist the next day and pay to have my hair cut again. When I called them they said to come in for a redo - why would I do that when you screwed it up so bad the first time. I told them they should give me my $ back but that went nowhere. What a terrible place!
rude rude rude.
I went in to get my hair colored. This was not the first time I had been there, but it was the first time I was there when the owner was there. I will not mention the name of the person that used to do my hair to keep from getting her in trouble, but she knows who she is and to her I say "sorry, but I will miss your excellent services to me"
Daniel, the owner, was the rudest person I have ever met in my life. The fact that he was condescending and patronizing to one of his employees in front of his customers was by far the most shocking thing I had ever witnessed in a business before. My opinion of him is that he is an elitist and he thinks he is far above the normal human being.
I will never step foot in his establishment again
You obviously had some kind of experience that was not good for you. Everybody that has seen this review is quite surprised and wonders what the root of your anger is because nothing could be further from the truth. Ours is a team that works together in unison and supports one another at all times from top to bottom.
WORTH THE DRIVE (if you're NOT in northern King County).
First...Margo. She did exactly what I wanted with my haircut. I mean...EXACTLY. I am TRYING to grow out my hair...had two haircuts in the seattle area that were...well... nothing I would write anything nice about. Margo, thank you. I am still on the road to shoulder length hair.
Second... Taryn. I had my first facial with her tonight... after having world class service in the various countires I've lived and worked in...she's right up there with the best. My skin feels amazing. I'll be back in a month (if I'm still working in the state).
Third...the desk staff is courteous, professional, and damn... downright warm and friendly.
I'm going back next week for a little funky colour work with Margo. I have absolute confidence I'll be estatic.
Awesome Salon, TRY IT!!!. I went into Market Place Salon the other day for the first time to get my hair cut and colored. Margo, the new stylist there did exactly what I wanted and I plan to go back monthly. The salon has a HUGE selection of Aveda products (which are amazing!) and the rest of the staff are extremely helpful and friendly....so I plan to go back for a facial and a manicure/pedicure soon! I would recommend the salon to anyone who would like to feel pampered and trust me you will!!
Above and Beyond The Call Of Duty.
I have never written a review before, this is my fist time ever. I am feeling guilty that it took me this long to write one. Let me start by telling you that my daughter had a big day on September 5th (yeah it was awhile ago) 2008, it was a very special day her Quincenera (her turning 15 comeing of age in the hispanic culture)!! I had scheduled her and I to have our makeup and hair done. Daniel (the owner) did my hair it was absolutely gorgeous! I feel bad that I do not remember the name of the girl who did both our makeup and Alicias hair (my 15 year old) but she did such an awsome job. Everybody there is so kind and helpful.
They definately have a customer for life, like I said we looked great!!! They made her day that much more special The real reson I am writting this is just like the heading that I wrote they went above and beyond the call of duty!! I was waiting for my husband to pick me up to get to the Tukwila Community Center and it kept getting later and later. I was already late to her big day (she was already picked up by the limo) I kept calling my husband there was always last minute things he had to gat done so he said it would be a little longer. Well Daniel and his wife asked why I was still sitting there and I told tem what had happened. Daniel then offers me a ride to the Tukwila Community Center. Who does that???? It is not even close to his shop and not on his way to anywhere. Out of the goodness of his heart he brought me to the party, and saved the day. ( and me from having a breakdown :) ) THANK YOU!! THANK YOU!! I definately would reccomend this shop to everyone. REALLY WHO DOES THAT???? tell me if any of your hairdressers would do that for you? He is the owner with his wife and he still puts customers first.
MARKETPLACE SALON IS THE TOP BEST AROUND!. MAKE AN APPOINMENT NOW! MARKETPLACE HAS EVERYTHING YOU NEED FROM NAILS TO HAIR TO MASSAGE TO A FACIAl. I have been going to Marketplace for nearly a year now and they are great! I always make sure that my hair and nail appointment are together. This is such a busy spa you have to call a head of time but it is so worth it. I usually get my hair done by Jessi, shes great. My color always comes out perfect and I always love my cut. 2 weeks ago I tryed another stylist because Jessi didnt have any appointment available, her name is Alisa. She was great to! My cut came out wonderful and I felt great when I walked out like a whole new person. All the stylists are great! The front desk it great to, they are the first thing that I see when I walk in. There is a new young lady at the front desk and she did great with helping me even though she was knew. I think her name was holly. She is the one that made the appointment and she found me the time and service that I had wanted. Marketplace salon and day spa is a great spa with great services and great products. I encourage any one who wants a good look, visit them they are the one! : }
Marketplace Salon. My first time at this salon was great. When I walked in the young lady at the front desk was awsome. She helped me get a robe and asked me if I wanted anything to drive so she made me some fresh coffee. My stylist Alisa came out and was so friendly, I had all ready felt recondized. By the end of the 2 hours my hair looked great and my stylist did a perfect job. When I payed at the front desk they asked me if I wanted to book my next appointment and I was sure that I was alisa came out and said to me that she should book out about 6 weeks which would be right before Thanksgiving. It was great and I had such a spleded time at marketplace salon.
Thanks Alisa!. I enjoyed my visit to Marketplace salon. I had a stylist named Alisa for a foil and cut. I didn't know what I wanted but I knew what I didn't want. And that's all she needed to know! She explained EVERYTHING that she thought would be the best look for me and why she felt that way. I was really nervous because I really care about my hair and it easily gets damaged, and I knew she could tell but wasn't under any pressure, which made me fell beter. I was watching her during my hair cut and she did things that I have never seen before. She called it " Detaling." I didn't ask any other questions after that cause I knew she knew what she was doing! If you can't tell yet, I had the BEST hair style I have EVER had! Shes an amazing, beautiful, sweet, girl that I will recomend everybody to! I really liked too that the other people working in the salon said hello and made me feel at home also. It feels good to have a stylist I can trust finally. Thank you so much Alisa.
Nice, smart, entirely worth it. I have been to many of the 'high end' salons in Seattle, and I could never find one that wasn't lacking somehow. Market Place, however, is perfect! I came in to the salon today with a horrible dye job reminiscent of Edward Scissorhands, and right as I entered the store, I was met with a cheery attitude which was exactly what I needed. The girl at the front desk - super nice and helpful, she set me up instantly. My stylist, Alisa, understood exactly what problems she would face with my hair, and exactly how I wanted it cut. She not only removed the horrid color, but was able to give me the dye I had originally hoped to have. Everything was -perfect-. There are some things this salon is missing that others do have... such as poor attitudes, snobby atmospheres, uneducated stylists, and an overall lack of conern. If you want any of that, don't go here. Otherwise, you'll be very, very happy. They even offer a free foot soak while you wait for your color to set!
Thank you for recognizing our teams effort to serve you.
This is a GREAT salon!. Market Place is friendly and comfortable but far from frumpy. I love that it's not the kind of place where you walk in and feel like everybody is judging whether or not you're hip enough to be there--but everyone I see leaving there looks great! Daniel does amazing color and haircuts, and Genevieve is a wonderful esthetician, but I haven't had services from anybody there who wasn't top-notch.
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