Heathman Hotel
Portland, OR 97205
Phone: (503) 241-4100
Fax: (503) 790-7111
Message from Heathman Hotel
Come to our luxury hotel where service is still an art.
- Luxury Hotel
- Fine Dining
- Getaway Packages
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Editorial Review for Heathman Hotel – by Otis Rubottom
In Short
Landmark hotel's 150 stately rooms are decorated with Burmese teak paneling and Northwest art. Bathrobes, ironing boards, hair dryers, French-press coffee makers and high-speed Internet are in every room. There's also a free video library and a library for reading enthusiasts. Afternoon tea is served daily in the Heathman Tea Court, and the Lobby Lounge swings Tuesday through Saturday with jazz performers. The hotel's popular restaurant features Northwest cuisine with a French flair.
Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.
Insider Tips
The ExtrasEach guest is assigned a personal concierge to accommodate requests.
Know Before You GoCheck out the hotel's restaurant, Heathman Restaurant and Bar
User Reviews for Heathman Hotel
06/11/2007 Posted by bkh68
The Heathman! One of Portland's most upscale hotels! But some of the worst communication amongst staff I have ever seen. First they gave away our specifcally-reserved room minutes before we arrived! Even after checking in person twice that I was to get a room overlooking the Grand Floral Parade route. Being told that my reservation was mark so as to not have the room moved. We were upgraded to another room but our plans to watch the parade from the comfort and dryness of the hotel were ruined. In the evening when my partner fell in the hall and I called room service to bring some bandages for his arm, no one ever arrived. I had to call 3 times before someone brought something the next day. In the middle of our 2-night stay a guest services person walked into our room and told us it was marked to be vacated. At the end of our stay as we tried to check out I was charged for mini bar items we didn't use and then charged $600 for the room when we had a prepaid coupon we had purchased at a silent auction months before. Needless to say that they zeroed out all of our charges when I explained to them the horrific and continual issues we had at during our visit. Not to mention the $6.25 for a drink in the bar where the booze was non-existent. The Heathman was always very apologetic every time something was amiss. I just have never seen so many things go wrong and the no employee knew anything we had mentioned to several others before. Dustin should be fired, Amy commended for trying to correct his errors. They all should learn to discuss patrons desire and needs before leaving for the day. I will never stay at the Heathman again and will make sure my friends are aware of the extremely bad treatment we received!
Pros: funny outfit the foor guy wears
Cons: too many to list
03/21/2007 Posted by ineed2golf
My family and me arived in Portland for the first time. Our stay at the Heathman Hotel was the finest experience we ever had. The staff was extremely helpful on anything we asked. The restaurant was fantastic. ( The bartender was very helpful ) We can't wait to visit again. Thank you for everything. The Valdez Family..
Pros: Service
Cons: None
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