Toys R Us
Bellevue, WA 98004
Phone: (425) 453-1901
User Reviews for Toys R Us
04/17/2007 Posted by enoch123
I purchased a Sharp 13\" LCD TV, took it home, and experienced poor picture quality. I took the TV back the very next day, with receipt, and was pointed to the return policy that states that electronics can be returned only for a replacement product. Never before having shopped for electronics where the store will not refund if quality is poor, I did not think to look at the back of the receipt to check the store\'s return policy. The manager stated there was nothing he could do, called customer support, and let me talk to a support representative. That person agreed that the policy is absurd, but would not do anything for me. I had no alternative but to keep the TV. This is one of the strangest electronics returns policies I have ever run in to. I do not think that customers should be expected to somehow think to see if a company has a bizarre policy prior to making a purchase.
11/20/2006 Posted by jags999
You can find just about any game or toy you need here. They have them for all ages and they have videos, books and science stuff! They have a bike section, a baby section and more! Their prices are good, too.
Cons: Very busy during the holidays! Patience.

