Michael's Toyota
Bellevue, WA 98004-5215
Phone: (425) 455-9500
12/20/2007 Posted by bellevue123
I've been going for service here for 23 years. Last time, they checked off they washed the vehicle but didn't. We were concerned because they said they had. What else was checked off but wasn't done? But 23 years is a long time. This time we took the car in for it's 30k tune up. They did wash it. They just didn't put enough antifreeze back in it. Overheated car on I-90 in the dark and rain? Do they care. No. Had to take it back the next day. Missed more work. They added antifreeze to the water I already put in. That's it. It's sad to see how low they have sunk. I've owned toyotas since 1984. Next time I'll try somewhere else that wants a good reputation and satisifed clients. Free coffee mugs are nice, but don't so you much good stuck on the highway.
Pros: Free coffee mug
Cons: You may die on the way home from their service department.
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