09/17/09

Mai Ling is Great!

by Whitman2002

I have been going to Mai Ling (sp?) for a while now. She does an excellent job with my hair. She listens to what I want and looks over the pictures that I bring her. She is super friendly and always in a good mood. She asks me questions about length and shows me what would and wouldn't work with my hair. I have never been unhappy with a cut she has given me. Her cuts are $50.00.

• Pros: Clean, Professional, Prompt...
• Cons: Construction by Parking

05/23/08

worst expierence ever...

by lolieana

okay so i've been going to gene juarez for a long time now and this day i went i got a different hair stylist. well i had very long hair and wanted to go short not to shorl shoulder lenght well she cut it way above my shoulders and just rushed the whole thing i looked like i had an unfinished hair cut . while i was 10 minutes into my cut a girl comes up to her to let her know she has booked her another customer and she is waiting as im watching her rush this cut even faster i couldn't even speak anymore. she hands me the mirror to look at the back and then quickly grabs it back as me not to see that she has just cut 14 inches of hair off. Shoku is her name and would recommend no one to expierence what i did. I looked like ms. swan from mad TV seriously.then they said they wouldn't give me my money back that they would have someone fix it while im thinking i don't want any of you to touch what hair i have left you guys . they offered me a gift card even as im telling them i would never come back again. everyone who saw my hair is not going there anymore. so much for thier name and supposedly great service . they . glad i found a lady to fix my hair and she did a fab job. for more than half the price. they are so overrated.

• Pros: none
• Cons: high price,rude, horrible service, the customer is not right is thier moto

02/10/08

I expected more from Bellevue

by Raad

I took the ferry over to seattle, then drove to Bellevue to have a spa trtmnt and waxing for the first time. I also had an appointment to have a mani&pedi, and for my hair, color and cut. The spa trtmnt never happened because they did not schedule it "properly," I lost some of my hair due to a "new" fresh out of school "color specialist" and overall, there was no real compensation for any of their mistakes. Fortunately, the stylist who cut my hair did a wonderful job, but I am not sure I want to go all the way back to Bellevue for just that. Frankly, I would assume from the treatment I recieved by their "professional staff", they could careless if I came back or not.

• Pros: Nice facility
• Cons: disorganized upper management

01/05/08

Happy with results for years

by mivaseattle

I have been going to Gene Juarez at the Bellevue Galleria for years. Junae has styled my hair short, long, and in between. She really listens when I have my own preferences and she has great suggestions when I am open to trying something new. As for colorist, no one is better than Ty, she always gets it right!

• Pros: Service, parking, timeliness
• Cons: expensive

12/03/07

Great all around service

by cgaquariums

Can't believe the poor reviews! I needed color correction very badly and booked an appointment . The colorist did such a great job with my hair. The whole process took around 3 hours and I never felt that there was a rush. I went and got my eyebrows waxed, which turned out great, and then got a haircut, also great! They didn't cut too much of my hair off and still managed to give me a cute style. I would suggest this place to anyone. Can't wait to book a massage and facial here!

• Pros: Friendly service, great environment, beautiful results!
• Cons: None

04/06/07

Go to a small spa for a personable experience

by michfro4

I've been to many different spas around. My sister in law insisted I go to Gene Juarez in Bellevue. I was very excitted to go after all the hype she gave it. They have a very nice facility there, however I was not impressed with their service. It wasn't that busy when I went and my whole experience felt rushed. They weren't that freindly and the gal that gave me my massage seemed in a hurry to get to the next appointment. She moved really fast for a basic massage. Also the place is pretty large and usually at other spas they will explain to you a little about the locker area and where to go and so on. No one told me anything. The whole experience just felt so unpersonable and weird. I won't bother to go back.

• Pros: facility
• Cons: Too snooty

09/27/06

Best color & cut

by nonitrish

I have thinning & fine textured hair which most stylists I've seen elsewhere make a mess of; however, Valerie gives me a flawless, easy to care for cut. Lance does beautiful color and application of highlights & the cost is worth every penny. I've found all the people there to be lovely people, and highly recommended it.

• Pros: The quality of service is exceptional.
• Cons: None

Editorial Review

by Contributor

Luxurious services collide with corporate culture at this Bellevue spa.

01/18/06

Love to be pampered!

by 8675309j

I visit Gene Juarez Spa's as much as possible. I have been to Downtown, Bellevue, Redmond and Alderwood for Spa services. I never feel more pampered than when I am there! Can't wait to get in again! From the foot soak to swiss showers and all services in between. I highly reccomend to all especially Moms who need a break!

12/27/05

Love Love love mckenna and Hanson!

by maren129

I don't know why all of these people are talking badly about Gene Juarez. I have been coming on a regular basis for years. Mckenna does wonders for my hair. Always highlighting it to look natural (yet completely different then my natural hair color!). Hanson at the downtown salon does a miraculous cut, I can't tell you how many compliments I have gotten. The spa treatments are luxuriuous. I bought my husband and mother a treatment each and both came back raving, and me? I get in there whenever I can.

• Pros: Mckenna, Relaxing, Superb technique
• Cons: scheduling, prices are alright