Lakeside Collision Center
Bellevue auto body shop will work on all makes and models; no appointments necessary.
(425) 223-3166
13310 Bel Red Rd
Bellevue,
WA
98005
47.6224
-122.1629
Neighborhood: Wilburton
Reviews & Ratings for Lakeside Collision Center
17 reviews
What users are saying:
Showing 1-10 of 17 reviews
Best Customer Service, Immaculate repairs!!!
by maidm
May 03, 2009
My car had $4,000 in damages and they estimated a week for repairs and had it done in 4 days. Everyone I talked to at AAA Lakeside Collision Center on Bel-Red Rd. was friendly, professional and knowledgeable. Brent was great, he called our insurance adjuster and informed him that there was additional damages not visible to the estimator who looked at our car. He took pictures of the damage and took care of all the additional charges with our insurance company directly. When my car was done, someone came and picked me up at home and took me to retrieve my car. I can't say enought good things about AAA Lakeside Collision Center in Bellevue, Wa.
There is another business that goes by Lakeside Collision Center and they are in Kirkland, they are NOT owned by the same person. I have not heard very good things about them -- So go to the AAA Lakeside Collision Center on Bel-Red Road. YOU WILL BE SO HAPPY THAT YOU DID!!!
- Pros: Put customers first from beginning to end.
- Cons: None!
Best place to go to get your car fixed up like new!
by SteveATnwBIG
April 23, 2009
We had a fender-bender with our brand new Honda Odyssey a while back. Lakeside took complete care of everything.
They excelled in:
- Customer service. We were treated extremely well. They invited us back to the work area any time we wanted to see the progress. They walked us through the entire process and answered every question we asked - and they answered them with sincerity, not like they were wasting their time.
- Quality of workmanship. When I went to pick it up, I honestly could not tell where the damage had been. The work was flawless.
- On time. I got the van back exactly when they said it would be finished.
I give Lakeside the highest recommendation. I have taken cars to other places that said they were "customer friendly" and came away disappointed every time. I also found out that some of the other companies were only busy because their family owned a dealership and just referred all their business to their family's shop.
Do your homework on where to take your car - just make sure you include Lakeside in your search. You will not be disappointed.
Cheers...Steve
- Pros: Great work combined with super customer service
- Cons: None
This Place Is Awesome
by KamiSEattle
February 25, 2009
I found this place through Triple A. I went in just to obtain a quote. They got me in immediately AND since my issue was minor, he actually fixed it for free! Everyone was super nice and out going...and they have a nice waiting area-I would definitely go back, although I hope I don't have to any time soon.
- Pros: Thumbs up across the board
- Cons: NOne
Excellent service, great people
by rohanb
February 18, 2009
I have been to the Lakeside collision center twice now - and it's been an great experience with them. They have delivered on their commitments on time, and with high quality.
They are also a repair center which does not try to rip you off (by chosing the right option between replace and repair).
When I needed the services of a collision repair center, this shop was recommended by a friend/colleague of mine. And I am really thankful to her. Now, I am recommending it to the others.
I am not a marketting guy - but I hope this feedback can bring them more customers (that's my way of paying them back for the excellent experience I had with them).
Car fixed in 3 days during X-mas holidays and you won't even know it was in an accident.
by btwodtwo
February 15, 2009
Thank you, Brent.
Brent, provided the best customer services out of any auto shop that I have been and I have been to a few in my 10+ years of owning cars, fixing my own cars, and having car troubles. He is friendly, got the job done right, and on time.
I went to have my parents' car fixed as a result of accident which was the fault of the other driver. Since we worked it out for the other driver to pay the damages, Brent took care of talking to the other party, accepting the check, and depositing it right away to make sure it clears. He made sure that was done in the bank that originally issued the check to clear it much faster. This was definitely going above and beyond.
The car was repaired in 3 days (keep in mind this was X-mas time). I was also offered a rental, which I politely declined since I did not need it. The repair was flawless. I could not see the damage or that any work was done on the car.
I also had a small bump/scrape on my own car which I asked Brent to examine and recommend what I should do. He cleaned up the scrape for free, provided me with rough quote but at the same time suggested not to spend money since it was purely cosmetic fix. Again, going above and beyond and trying not to take advantage of me.
Overall, if I have a need of future body work I will definitely go to Lakeside Collision Center and will recommend them to my friends and family.
- Pros: Great service, very courteous, timely repair, and friendly
- Cons: None
REPEAT CUSTOMER
by 03kk
January 04, 2009
Our family seems to be having a run on bad luck with car accidents. I guess after 20 years of being accident free we were due. This is the 3rd car we have had fixed by Lakeside Collision in Bellevue. Again, I have to say that they are the best. The car looks perfect....even though it sustained $6000 in damage when t-boned by a large Seattle City Van. You will not find a more professional, qualified shop in this area. I will continue to refer my friends and co-workers! Thank you again Brent for taking over and working with the insurance companies all while making our cars look brand new!
- Pros: Customer service, timeliness, quality, professionalism.
- Cons: ABSOLUTELY NONE
Best Customer Service
by LTarn
November 18, 2008
I got into a little accident and needed my car and the car to be repaired. I read reviews on shops online and decided on Lakeside because they consistently had good reviews. Phil and Brent are the nicest people. Phil even gave me a ride home when I dropped off my car! Brent explained everything that needed to be done to my car and he even took the time to show me how much cheaper they could fixed the other car. They saved me almost $1000 by using lakeside instead of another shop that I had gotten a quote from. Their turn around is really quick and they will even stay later if you can't get to their shop in time after work.
At Lakeside Collision Center, they really do care about customer service and look out for you, which I think is rare now a days. I would highly recommend them to anyone who needs any work done on their car.
Excellent work, honest service!!!!
by brianbeamer
October 30, 2008
I recently moved to Seattle from Portland. I own a BMW 328i.
Last month, I gave my car to one of my close friends who was in town and visiting me from Europe. While parking the car, he took a sharp turn and didn't see the side corner properly. The result was, some small scratches and a dent. Since he was on international driving license, I didn't have much choices left. First I took my car to BMW dealer and they gave me an estimate of $1000 so I came back.
I work in Microsoft and one of my friends told me about Lakeside Collision center. I decided to take my car to them. I told the owner about my situation and he seems to be a very genuine person. He took a look at my car and gave me an estimate which was 10% of what I got from my dealer. I decided to go with that. I waited for half an hour and my car was ready. When I saw my car, I couldn't find any scratch or dent. It was like a brand new car when I got it first from the dealer. They are very honest and accurate in estimates. On top of that they do really nice job. I was so happy that I took my car there and saved my time and money.
I would definitely recommend them.
- Pros: good and honest service, accurate estimates
- Cons: none
Awesome Job!
by Burke67
October 29, 2008
After getting rear ended I searched online for an auto body shop. I read the reviews about Lakeside Collision Center and choose them. The customer service and quality of work is outstanding. All of my questions were answered and the folks at the shop really care about the quality of their work! I highly recommend Lakeside Collision Center.
- Pros: Customer Service, Quality
- Cons: None
Great customer service!
by MosesMwangi
September 19, 2008
For the 3rd time now my beloved BMW 5 series was repaired at Lakeside Collision Bellevue, and the work done continues to be immaculate. One minor detail was missed out during the last repair (I'm hawkeyed DIY type of guy :-) and I took the car back and they redid to my satisfaction. I must say the management is extremely accomodating and very friendly. Highly recommended. These guys remind me of the good old days when customer satisfaction, trust and integrity was the order of the day in business.
- Pros: Great work
- Cons: closed on Saturdays
