Lakeside Collision Center

12/23/09

Don't hestitate to stop by for a quote.

by jeffking at Citysearch

Thanks to a parking lot hit and run, my Honda Prelude had a nasty bruise on the rear side panel of the bumper. After a friend got some major repair work done here at Lakeside. I decided to stop by just to see what they could do. Brent gave me a very knowledgeable quote about repainting the bumper. He explained how my car paint cost more to fixed because of the 3-layer process they used. I brought it in to explore my options a they buffed out most of the damage just as a friendly gesture. I definitely owe them one if I need major repairs in the future. It's hard to find a place that isn't penny-counting these days... and this place is one of them. Thanks Brent!

12/18/09

Wow! They make it easy!

by snaphama at Citysearch

They picked up my car right away, arranged to meet with the adjuster, negotiated on my behalf, worked out all the details, made sure that everything was restored exactly - including the protective finish on the hood/lights/fenders, did a fantastic job with the repairs, communicated with me regularly to let me know the status, washed my car, thoroughly cleaned the inside, verified the amount of my deductible and even returned my rental car for me. There was no hassle at all! If I ever need this type of work done again, I will definitely go back.

• Pros: Amazing customer service and professionalism

11/18/09

Quick, Quality and Great Customer Service!

by BTSMUSTANG at Citysearch

Let me start by saying what great customer service Lakeside has, they will go out of their way for their customers and will make sure you are satisfied with the final outcome of the repair. My 99' Mustang Cobra, my pride and joy, was hit in the front end and after going through the run around with insurance I ended up settling out of insurance with the other party. I heard about Lakeside through a friend who spoke very highly of them, I took my cobra there and am very pleased with the results. The repair was quick and I got my car back in under 3 days. Brent and his employees were very friendly and did everything they could and more to get my car fixed asap, they even went out of their way while tending to my repair. Above all, if you want your car taken care of and all your expectations exceeded, take your car to Lakeside Collision Center of Bellevue, their customer service is above all the rest! Take your car to Lakeside! You will not be disappointed!

• Pros: They will bend over backwards for their customers!

10/31/09

These guys go the extra mile for you!

by The Stig at Citysearch

I can't tell you how many people I've recommended to Lakeside Collision. When you've got a car that you really love and care about and want to have it back to like it was before things went wrong these guys are the people to see.

They do it at a very fair price, with expert skill and get your car back to you so fast you won't even remember anything happened.

My Mustang GT California Special was keyed on over 90% of the car and they had her repaired, painted like new and back on the road in 4 days! 4 DAYS!!! And this was in the middle of a heavy snow week with cars piling up left and right.

They also went the extra mile to repair scratches under my bumper for free (from parking). And they work with your insurance to get it all settled out so you don't have to worry about that.

You just show up, drop off the keys and get your car back like new.

• Pros: Peace of mind, expert service, quick turn around
• Cons: NONE! Ok well.. how about they don't do it for free :P

10/24/09

talk about Fast, Efficient and Quality work!

by MattL at Citysearch

I drive a lifted Chevy Colorado (2006), got into a car accident where it needed Plenty of frame work along with body. they needed to order specialty lifted parts and they got the job done very quick, and now it drives as good as it did. Can't even tell i was in an accident.

I recomend this shop to anyone and everyone with vehicle problems. Come to this shop and see Josh.

You wont be disapointed, I PROMISE.

• Pros: most professional
• Cons: nothing bad about this place

10/12/09

Great place to take your vehicle for the best work!

by lizz3 at Citysearch

This is the place to take your car if you want it back quickly and looking better than new! I took my BMW Z3 into the shop twice in two months (neither accident my fault!!) and both times Brent had my car in the shop quickly and the work done ahead of schedule! The guys re-did the whole front end (full repair and paint) and it looks and runs perfect! Brent is always helpful and will take care of any small details you require to make the experience painless! I promise you will NOT be disappointed.

• Pros: Great service, they will fix your car to perfection!

09/06/09

Highly recommend Lakeside Collision

by BryanP at Citysearch

Extremely impressed! I saw the great reviews online, which brought me in, and I can say that they more than lived up to what I read. I have a 350z, and treat it like a baby, so it was really important to me that the collision center i went to would do the same.

From first stepping in the door, I was really pleased with how friendly and courteous the staff was. Brent explained the details of what needed to be done, and I expressed my concerns (basically, i wanted my car to look new again). He took me in the shop, and he had the same model car in process of being repaired. I felt very confident in Lakeside Collision after this. Not only that, he thanked me for stopping by (no other collision shop I had been to had been like that)

Also, Brent took care of handling details with the insurance company. He had taken pictures on my first visit and sent that, plus the quote to the insurance company. He arranged for the rental car company to pick me up , which was really convenient. It was nice to not have to worry about those details.

When I got my car back, it looked like new - you couldn't tell a difference. I inspected it thoroughly. Not only was the repair work superb, but they had taken the time to wash and detail the car - i was pleasantly surprisd that the inside was vacuumed.. It wasn't just fixed - it felt like I was driving it off the dealer's lot again.

Overall my impression was that Brent & the people at Lakeside are friendly, honest, professional, and put the customer first. I would highly recommend Lakeside Collision Center and if I ever need any bodywork in the future will definitely go back there.

• Pros: Honest, professional, make customer satisfaction a priority
• Cons: none

08/14/09

Great Customer Service and Awesome Job

by abdu at Citysearch

My Jeep Grand Cheroke's drivers side door was heavily damaged(not able to close the door). After taking it to Lakeside Collision Center Brent honestly told me that I need to replace the door and he pointed me where to get it with a cheaper price then they get it fixed like a NEW which literally could have costed me upto a 1000 dollars but I get it all problems fixed with less than 300 bucks (which includes the door from the junk yard).

The customer service is a plus and I honestly want to thank lakeside for their great service and awesome job and I personally recommend to anyone to go to Lakeside Collision Center 'cause I have talked to the other collision repair centers in Bellevue and what Lakeside offers interms of quality and price is the BEST.

Lakeside Rocks!!!

• Pros: Customer Service, Quality, On time job

08/07/09

Great work, great service, great experiance!

by DHack at Citysearch

I have gone to Lakeside Collision twice in the past 6 months and both experiences have been top notch. I did not use insurance the first time, so it was a pretty simple in and out deal, but they did great work (fixed a dent and paint scratches) and finished they job when they said it would be done.

In my 2nd time using Lakeside I went through my insurance company to get the repairs done. Brent @ Lakeside was very helpful in getting everything lined up with the insurance company, rental car, etc, and again, the body work was great...looks good as new.

I highly recommend using Lakeside collision for any body work you need. Their customer service is as good as you could ask for, they provide competitive estimates (and stick to those estimates), and their work is immaculate!

• Pros: professional body work, perfect customer service, honest

07/08/09

Great Service

by PhilC at Citysearch

Brent was a cool guy, I contact him first via Email for estmate and bought my own parts (front and rear bumper), and they paint it and installed on my ML430!

Very professional and they also give me a ride from the shop to my office and picked up when it was done!

Recommand shop to everyone!