Thai Ginger Restaurants

(425) 641-4008

3717 Factoria Blvd SE
Bellevue, WA 98006 47.5772 -122.1697

Neighborhood: Factoria

THAIGINGER.COM

Reviews & Ratings for Thai Ginger Restaurants

2 Star Rating: Below Average

65 reviews

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1 Star Rating: Poor

by Aiden

March 31, 2009

I ordered a dish of pud thai and half way through my dish, i found a leg of animail / b u g in my noodle. I told the fat waitress about it. she rudely took my plate and charged me for it. Bad service. She yelled at me. I do not recommend anyone to eat that. The food is not clean, it gets cold easily and taste nasty!

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1 Star Rating: Poor

by GIBill

February 25, 2009

The food here is nothing less than disgusting. It must be premade then microwaved because it cooled off very quickly. Also, these people padded the bill as the total came to more then $30 more than it should have. We couldn't see where the discrepancy was coming from since they didn't itemize the check - just gave us a number! When we asked for itemization the manager came over to the table and berated us! This was completely unacceptable and we will never return.

  • Cons: cold food and sour service

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4 Star Rating: Recommended

by princessanna

February 13, 2009

I read the reviews before going and there must have been an angry customer giving this place tons of one stars, because this place was almost packed when I went on a Friday night. If you like spicy food they will make it as spicy as you can handle it. The massuman curry, tom yum soup, and some mixed vegetable with seafood dish were really good. Reasonably priced, and the servers filled up my water many times during the meal. Not the best for big parties, since the place is small, but I'd definitely recommend this place if you like spicy Thai food.

  • Pros: Parking, no waiting

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1 Star Rating: Poor

by skigypsy

January 03, 2009

The food is nothing special if not bad and the service is almost surreal. Our entrees lacked meat and became cold pretty fast suggesting they were microwaved. We asked for spicy but this was anything but. Whenever we tried to get a server's attenton we were ignored and the few times she came to the table she was down right rude. But the awful part is the bathroom is right in the middle of the restaurant and one of the guests went in there and did his business. It must have been something big because we sure did get wind of it! I mean, it was peeling paint in the dining area! This was the final indignity of an awful experience so we got out of there fast. Problem was the waitress didn't come by so we left some cash on the table and left in a flurry of pinched nostrils and grabbing coats. Next thing we see is the female manager running out into the parking lot after us claiming we were skipping out on the check! Can you believe it! we are still laughing about this whole thing.

  • Pros: None
  • Cons: Wretched service and bad food. Bathroom is too close to the eating area

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4 Star Rating: Recommended

Contributor

December 19, 2008

The food is fast so if you're in a hurry you can count on this place. I have always had good service from their staff. The food is very good. My only complaint (I'm a picky meat eater) is that the chicken sometimes tastes pre-cooked. Other than that it is fantastic.

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4 Star Rating: Recommended

Contributor

September 02, 2008

This is a great place. Food is good and they are really great and getting it out fast and hot. Sometimes the service isn't the friendliest but the food is worth the snippy. When I am in town I want Thai ginger.

Parking is tight at this location

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2 Star Rating: Below Average

by HendryP

September 01, 2008

My 4 friends and I went to the restaurant on Saturday night. The restaurant was busy so we tried to order soon after we got seated. However, we haven't got our food until one hour later. We asked them what happened and they said that they cooked for to-go orders first! That's really lousy!!! Seemed to me they just wanted to maximize their profits even at the cost of giving bad service to dine-in customers (aka. starving them). If it's not for courtesy, I would have left and gone somewhere else. They then served us a free, small platter of appetizer to reward our patience. Service problem aside, I must say that their PadThai beef is really good.

Definitely won't go there for dine-in again; maybe I will come back for to-go food, just maybe.

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1 Star Rating: Poor

by 74Driver

July 27, 2008

We had dinner here last night. The food was pretty average but that is not the reason I am posting. No. During the meal I happened to get up to use the Gent's. My business was light and quick and I was in and out in less than two minutes. After about 10 minutes the female manager comes over to the table and loudly accuses me of having choked up the bowl in the men's toilet! I was speechless but I realized that every eye in the room was squarely on me - I have never been so humilated, ever! I protested that it wasn't I who commited this outrage but I am still not sure why she was accusing me as the correct course of action would have been to address the problem discreetly by unplugging the toilet. In any event, she seemed to want to accuse me of causing the problem but didn't seem to want me to do anything about it. What this public outburst did, hoiwever, was spoil the appetite of everyone in the dining room. She was loudly talking about the bowl being choked up with fecal matter. This ruined the meal and people began to get up to leave. We did too but this is when she starts screaming for payment for our meal. I told her she ruind the meal and we would not be paying for it! She now wants us to pay for the others who are leaving as I caused this whole scene! I was speechless! Utterly without words! The last I heard was her screeching about calling the police on me. This was a terrible experience. I recommend strongly that you give this place a miss.

  • Cons: Spoiled appetite. Horrible mistreatment by manager

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3 Yes / 0 No

1 Star Rating: Poor

by CaviarMyDear

July 26, 2008

Our food was undercooked so I asked that this be fixed. The staff responded by cursing us! This outrage included the manager! Avoid this place at all costs!

  • Cons: Verbally attacked by staff

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1 Star Rating: Poor

by asianpalate

July 09, 2008

Let's see...bad food but far worse service adds up to the worst place I have ever eaten. We are fond of asian so we thought we would give this place a try. It took forever to get seated and then only after I asked for a third time. We were a bit miffed but after waiting 20 minutes we thought the rest would be easy. Were we wrong! We ordered fish cakes and spring rolls for appetizers and these took 15 minutes to get to our table. They must have been sitting in the kitchen for that entire time because they were both cold and soggy. Yuck. We told our waitress about this and she just walked away without any comment. Our entrees arrived after another 20 minutes and again these were lukewarm. That was enough for us and we started for the door only to have the staff confront us - actually blocking our path. This had to be the most bizarre experience we have ever had in a restaurant. I cannot recommend this place with any conscience.

  • Cons: cold food

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Thai Ginger Restaurants

3717 Factoria Blvd SE
Bellevue, WA 98006

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