Firenze Ristorante Italiano
Bellevue, WA 98008
Phone: (425) 957-1077
02/10/2007 Posted by jkcddd
We have been to this restaurant twice. The 1st time was a delightful experience with excellent food and attentive service. I believe the owner or manager (who is from Florence, Italy) was there and very charming and friendly. Thinking this was a nice Italian restaurant to bring the Italian family visiting from NJ, we returned. The food was again excellent however, the service was very surley, bordering on rude and then they overcharged us on the final bill. We brought this to the waiter's attention and the young manager's attention and they snickered and laughed and refused to adjust the bill. May I add that the charming owner/manager from our 1st visit was not there that evening. Needless to say, due to the poor service, we will never return nor would I recommend to any friends.
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