Edmonds Flower Shop

05/30/2008 Posted by DLLOne

This is a shop that recalls what real customer service used to be. They are friendly, helpful and dependable. I would definitely recommend using them.

1 out of 1 people found this review helpful

04/19/2008 Posted by jwest142

Please find the letter below that I sent to Edmonds Flower Shop in Edmonds, WA. Dear Madam, I would like to take this opportunity to say thank you for the wonderful service that you provided me on the phone today. My name is John and my mother lives in Edmonds with my sister right now. Currently my mother is in Stevens Hospital with a clot in her lung due to her cancer. As I told the lady on the phone that I spoke with, I was supposed to be in Edmonds yesterday but do to an allergic reaction I suffered to a medication I was unable to fly for my intended visit. I will be coming out soon and I will stop in and personally thank you but until then I hope this email will suffice. Thank you for being so kind and delivering my mother’s gifts to her after hours like you did. My family is very small and my mother and sister and I are very close and it is very difficult for me to be 3000 miles away and unable to do anything for her like this. As a business owner myself I understand the importance of customer satisfaction and going above and beyond for your business. You have exceeded my expectations in every way. Thank you again very much and thank you to the wonderful person I spoke to on the phone. I hope you have great success in the years to come and may God bless you. Thank you so much, you certainly earned a new customer today. Sincerely, JW

Pros: Absolutely wonderful customer service

Cons: None

1 out of 1 people found this review helpful

11/04/2006 Posted by bonnie4256

THIS SHOP IS FANTASTIC!! THEY PRODUCE THE MOST BEAUTIFUL DESIGNS WITH THE FRESHEST FLOWERS AND BEND OVER BACKWARDS TO WORK WITH THE CUSTOMER. I'M NOT THE EASIEST PERSON TO PLEASE AND I HAVE TO SAY THAT THESE FOLKS CAME OUT ON TOP OF MY LIST. I HIGHLY RECOMMEND THEM FOR YOUR GIFT GIVING SERVICES. THEIR FLOWERS ACTUALLY LAST 14 DAYS!! WE FOLLOWED THE DIRECTIONS THEY GAVE US AND THE FLOWERS LASTED LONGER THAN ANY WE'VE EVER RECEIVED. WE WILL BE DOING OUR CHRISTMAS SHOPPING WITH THESE FOLKS TO MAKE OUR LIVES SIMPLE.

Pros: FRESH AND BEAUTIFUL ARRANGEMENTS, CUSTOMER SERVICE

Cons: NONE

04/08/2006 Posted by maggsott

I'VE ORDERED AND RECIEVED THE MOST BEAUTIFUL DESIGNS FROM THIS SHOP TIME AFTER TIME. THE DESIGNS ARE UNIQUE AND LAST SO MUCH LONGER THAN THOSE RECEIVED FROM OTHER SHOPS. WAS ABLE TO MAKE THE COMPARISON RECENTLY AFTER RECEIVING SEVERAL ARRANGMENTS FROM ABOUT 4 DIFFERENT LOCAL SHOPS. HIGHLY RECOMMEND THIS AS MY FLORIST OF CHOICE

Pros: UNIQUE DESIGNS, FRESH LONG LASTING, GUARENTEES WORK

Cons: NONE

10/23/2005 Posted by theo425

Once again this shop has delivered the most beautiful arrangement for one of my very special clients.....GREAT JOB!! These folks consistantly produce very special "gift" regardless of the price and the time frame. Makes me look good every time despite my procrastrination in ordering. Highly recommend them.

Pros: Unique fresh designs, great service, knowledgeable always goes the extra mile

Cons: streetside parking not always available

03/22/2005 Posted by kitten206

great service and allways stand behind their products. design quality is excellent, fresh and wonderful. Offered alternatives and very constructive suggestions to meet budgetary requirement. Honest, told us exactly what the pros and cons are of doing things or having certain flowers in wedding. Great place to do business.

Pros: flexible, Excellent service, responsive

Cons: outside of Seattle