Totem Travel
Kirkland, WA 98034-6921
Phone: (425) 821-4100
09/18/2007 Posted by z8alia
Being part of a cross cultural family and Microsoft employee we travel often. My aging grandparents in Spain requested I visit them at the last minute. I called Totem Travel to book airline tickets for myself and children. The rep who answered the phone was not willing to help me unless I "came in to set up an account." When I explained that I had two small children and needed to book the tickets quickly – she suggested “that I go to Travelocity.” I did not want to book this trip by myself as there are too many connecting flights. I found another agency to help me. Passport Travel / Amex was willing to help me and did not ask me to "come in to setup an account."
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