Ooba's Mexican Grill
Redmond, WA 98052
Phone: (425) 702-1694
Fax: (425) 702-1645
08/19/2007 Posted by s4jones
I have been a customer of Ooba's since its inception in 1997. I fondly remember chatting with Craig and Mark after going for a run along the slough and then walking in for a side of chicen and beans. My wfie and I loved it so much at one point that we offered our own roasted corn salsa (an "Eating Well" magazine derived recipe) to Lisa as a token of our appreciation. The food they serve has always been consistent and the service cordial. However, one thing we've noticed over the years is an aversion to "special" ordering. We've always done this at their shop because we prefer black beans, to add salsa ourselves, and to omit the pico de gallo and crema de chipotle individually. It seems strange, but I'd reckon that easily 6 times out of 10 the kitchen has failed to omit the various salsas etc. as ordered. We get home, and well, the wife and daughter toss their meals as inedible for them. Now, from time to time, we've called them on this and they have comp'd us replacements. However, their tendency of blowing these very simple requests -- basically "plain" chicken burrittos (chicken, black beans and rice only) or plain chicken quesadillas (cheese and chicken only) -- has been odd to say the least. Then, the other day, Mark (one of the owners) lectured my wife about how much of a bother these special requests had become. "You people think this like Burger King." Wow, Mark. She was a bit shocked with the attitude after all these years. Well, we've become somewhat borderline on Ooba's of late anyway (food is consistently pretty good, but generally very single-note in nature). So, farewell, Craig, Lisa, and Mark. We wish you well.
Pros: Consistent, decent eats.
Cons: Single note nature of food; aversion to "special order" requests.
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