Fish Gallery & Pets

09/07/2008 Posted by lolastar232

the employees there were so kind to me and was obvious they cared about the animals there. They are a bit pricey but it is orth it because they have the best brands my puppy loves the food!!

Pros: great service

Cons: going out of business

09/01/2008 Posted by jmessmer1

Yes, most of the employees there have the general appearance of your average heavy meth user and I certainly wouldn't let them babysit my kids - but hey, I'm there for dog food or fish supplies what do I care? That's where it gets bad. They have next to nothing to sell. The shelves look like pictures of grocery stores in the old soviet union - but at least there are no lines. Safeway has a better selection of pet supplies than this place. They used to have one of the better fish departments around, I'm not sure what happened.

08/26/2008 Posted by norddy

My daughter purchased a hamster but it was too big for the old cage since the first one died after 2 weeks. After reporting with the long hair tiny manager (first thing I can't believe he is a manger), he agreed let us have a credit by come back another day when they have a Dwarf Hamsters. He didn't give us any credit receipt and kept saying I got your name with the credit on the system and you are fine. First thing I thought it will be fine as he said since the price just $8.00. They got our name and will call us when the dwarf hamster in store. They haven't call ever. I don't mind to check offen weekly. It took mostly 2 months finally we saw the dwarf hamster, we are going to take it and my daughter was so happy since this one was look a like the last one. I told the cashier my name...they can't find it. They called the manager, same guy manager, he can't find it ??!!. He said our name were on the system was just want a hamster and didn't say a credit!! I feel angry for the staffs like this since I lost all my time to check for a hamster that my daughter love. I don''t came here to make a story just $8.00 dollars. I can do the charity and do donations for blind poor people, but I don't like these people take rid of me like this. They should have a better system or better staff people or hand a credit receipt than say " ...you're fine and your name with the credit is on the system...we remember you...it's ok..." I don't like this store forever since I realize how bad customer service and how low service they are. TN

11/09/2007 Posted by petlvr1088

After working at Fish Gallery for almost a year I finally quit after realizing just how low this place will go. They do not care for thier animals properly, they let sick animals die (usually by putting them in the freezer before they are dead) I have cradled a bird having a seizure, a rabbit dying because it wasn't eating, I even spent 1000 dollars trying to save a sick kitten they let sit in the back of the store (not to mention it was in the same cage as the other kittens going up for sale), if they had even bothered to notice it was sick it could have been saved. They illegally vaccinate thier kittens and provide fake documents stating that they were seen by a vet. After I quit I bought a bird from the store, went on vacation and when I came back to pick up my bird they accused me of stealing it, they called the police and accused me of stealing a bird that I BOUGHT, and no the bird was never found, no they didn't bother looking, and no I didn't get my 400 dollars back. Another thing that happened is the owner ran out of money and started giving the employees checks that bounced. This place sickens me, the only reason the owner still has it is because he gets a tax write off, he is driving this store into the ground and I hope he does it fast for the animals sake.

06/03/2007 Posted by ljunjek

The Fish Gallery in Renton, for the past 30 years has served has a premiere pet service center. However it is apparent that in the past several months they have suffered greatly. I was saddened last week to see the store empty of almost all supplies. The dedicated staff admitting that they are not being told what is happening. I will now have to buy supplies on line or drive a much greater distance to buy the essentials for my pets. It is apparent that the owners are either in great financial trouble or no longer care to continue this once top of the line business.

Pros: Great caring, knowledgeable staff

Cons: No items in stock

05/13/2006 Posted by pshawl

I was looking for dog seatbelt strap and found one at another store for $8 more than at Fish Gallery. They're helped me get my cats on healthy weight loss diets and are keeping my growing puppy well feed and stocked with nutritious chews. These folks are great!!

Pros: good hours, very knowledgable, they care

Cons: hard to find 1st time

10/19/2002 Posted by jaime_spond

Kind, knowledgable people...If they don't know the answer to your question, they are very good at finding answers. Great selection of products in several stores.

Pros: Kind, Great selection, specialized

Cons: Web availability, no catalogue, seminars?