Nordstrom
Seattle, WA 98101
Phone: (206) 628-2111
04/04/2008 Posted by clawsojm
The service ain't what it used to be. For example, I left a purse to be repaired January 1. The salesperson stated that it would take about a month for repair. No problem. It is April, and the purse has still not been repaired!!!! If the salespeople would have told me that, at least I could've taken it somewhere else! Also, the ladies in Studio 121 are unprofessional--a couple of them argued over whether or not "I was their customer" (presumably to argue over the commission), in front of me! Completely unprofessional and left a bad taste in my mouth. I complained to customer service, but this has happened in several other departments over the last couple of years (men's, fragrance).
Pros: Downtown location is convenient for workday shoppers
Cons: Service is horrible!
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