Honda of Seattle

08/16/2007 Posted by jamesjimbo123

I have purchased six cars from Honda of Seattle and I was really pleased with my last experence. I was looking at both used and new cars and not sure what I wanted. The salesperson spent a few hours with me going through me options on this lot as well as at their second store, Toyota of Seattle. I finally chose to go with the Accord sedan because it fit my family's needs. They sat me down, got me coffee and some cookies, then asked me what I wanted to pay for the car. I had never seen this approach from a car dealership and was pleasantly surprised. Once the numbers were agreed upon, they detailed it and walked me through all the ins and outs of the vehicle. I plan on sending all my friends and family members to buy from this particular salesperson and Honda of Seattle. Everyone should give them a chance to earn their business.

Pros: Highly skilled sales staff, easy pricing, location, and two stores to pick from

Cons: nothing

07/17/2007 Posted by jenny_p

the meanest people. I have never had a sales person make me feel so bad. I was looking for my first car, at first they seemed very nice, until they tried to rip me off. I looked at a used honda civic. i wanted to knock the price down. i tolfd them i would buy it today if they lowered it a thousand dollars.they said that there is no way that they can negotiate the price, because THEY would end up losing money. They showed me the kelly blue book pricing off the internet, they priced it also in perfect condition, which it was not. there was water damage from the sunroof, a cracked windshieldt, numerous stains and scratches in the paint. when telling them that they said they couldnt do anything. They cant negotiate. .this was the second time. the frst time i went to their partner dealership, Toyota of seattle. the same experience there!!! they couldnt negotiate!! at all!!! a used car??? and then they kept calling and sending emails, even when i tryed to opt out of emails..! its horrible! me and my bofriend will never ever go back. i left the dealership in tears.. it wasnt just that they couldnt do anything, itsjust that they made me feel so stupid. they did tell me that they had the best customer service though. ha.

0 out of 1 people found this review helpful

07/17/2006 Posted by smartoman

I bought a new Accord from them and traded in my 2000 Accord. After all price negotiations they reduced the trade-in price by $300. Instead of an apology I had to wait while they "verified" the price that we agreed upon. Eventually they reluctantly adjusted the price, but stopped being friendly. I would recommend to avoid them or verify everything they give you to sign.

Pros: Location

Cons: beware of scams

0 out of 1 people found this review helpful

05/03/2006 Posted by powell960

WOW! Took my very dirty, messy car to be detailed. It looks like new again. It was worth every penny.

1 out of 1 people found this review helpful

04/28/2006 Posted by itsellen

I really love these guys, can't say enough about them. Honda is the best car, and this is the best place to buy one!

Pros: friendly, fair pricing

1 out of 1 people found this review helpful

12/13/2005 Posted by gasguyr

Honda of Seattle broke (i.e. shattered) my key fob from the tubing system they use to transport keys. Albeit it was aftermarket and they did offer to try to have it replaced. I waited months--when I finally got tired of waiting, I placed several phone calls and had the housing replaced on my own with in a week--complimentary from the makers of the alarm. A recent change over to new invoicing computer systems have led to several errors. The incorrect oil types have been indicated on the invoice. Incorrect services have been indicated as well. I'd like to know that I'm at least getting the service I'm being billed for, not some other random task. I'm still waiting for me new invoice indicated the correct service. Too many errors, not enough customer care.

0 out of 1 people found this review helpful