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Honda of Seattle

1015 Olive Way
Seattle, WA 98101-1894
Phone: (206) 382-8800
terrible custome service.
1 Star Rating: Not Recommended

07/17/2007 Posted by jenny_p

the meanest people. I have never had a sales person make me feel so bad. I was looking for my first car, at first they seemed very nice, until they tried to rip me off. I looked at a used honda civic. i wanted to knock the price down. i tolfd them i would buy it today if they lowered it a thousand dollars.they said that there is no way that they can negotiate the price, because THEY would end up losing money. They showed me the kelly blue book pricing off the internet, they priced it also in perfect condition, which it was not. there was water damage from the sunroof, a cracked windshieldt, numerous stains and scratches in the paint. when telling them that they said they couldnt do anything. They cant negotiate. .this was the second time. the frst time i went to their partner dealership, Toyota of seattle. the same experience there!!! they couldnt negotiate!! at all!!! a used car??? and then they kept calling and sending emails, even when i tryed to opt out of emails..! its horrible! me and my bofriend will never ever go back. i left the dealership in tears.. it wasnt just that they couldnt do anything, itsjust that they made me feel so stupid. they did tell me that they had the best customer service though. ha.

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Editor's Review

After-hours services, recommended maintenance and a complimentary shuttle are offered to make customers feel they're receiving quality assistance.  See the full editorial review.

Insider Tips

Know Before You Go

Amenities offered include a full-service detail shop for any make and any model car, indoor drive-through and drop-off and pickup and express service.

More Insider Tips

Recognition for Honda of Seattle

2006 Editorial Winner - Auto Dealer
2007 Audience Winner - Auto Dealer
2006 Audience Winner - Auto Dealer

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