Kells Irish Restaurant
Seattle, WA 98101
Phone: (206) 728-1916
Fax: (206) 441-9431
05/16/2008 Posted by vodkavixen04
The service at this restaurant is absolutly horrible. I went in with my boyfriend and we approached the bar and asked if we could sit outside since the weather was nice. The bartender told us to go ahead and someone would be right with us... in front of two servers. We sat outside for 20 minutes before we were even acknowledged by the wait staff. During this time another man came and sat at a close by dirty table, the table was cleaned in front of him and he got a drink before anyone even said hello to us. Another couple behind us left, again the table was snatched before anyone cleaned it, and the ladies were served drinks and given menus while we sat there. This entire time-- we are sitting directly in front of the door into the restaurant in plain view of servers and the bartender. As we were about to leave one of the ladies asked if we had been "helped" yet... although there are no dishes, drinks, or menus on our table. Upon request we were brought drinks and a menu... the server never came back. As another server was passing we grabbed her and ordered apps... as we saw our previous waitress in street cloths walking out the back door, her shift ended and she never brought us any food!!!! (the second server took an another 15 minutes to bring two beers which were both on tap!!) The only reason this bar gets 2 stars is because the location/view from the patio is great in warm weather, and we really like that its in post alley. The Oyster half's I had for apps were also really good. Other then that... THE SERVICE SU**S!!!!
Pros: good location, good view of the water
Cons: absolutly terrible service
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