Ramuta's Shoe Repair
Seattle, WA 98101
Phone: (206) 622-5800
Ratings & Reviews Summary for Ramuta's Shoe Repair
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User Reviews for Ramuta's Shoe Repair
02/29/2008 Posted by shoeeeess
They were 2 weeks late with my shoes. Had a couldn't care less attitude. When my shoes finally were done, it took them 30 minutes to find them among the mess in the store.
Pros: ok work,
Cons: Horrible customer service, unknown when you'll actually get your shoes.
11/15/2007 Posted by bigmaus
I've always had great service and results from these folks. Their work is top-notch, and they really know how to treat hand-made shoes. I recommend them to everyone I know!
Pros: experience, great service
Cons: parking
11/04/2007 Posted by marina204
I don't know about quality of the work, but i bought my shoes a month and a half ago and they were still not done. They asked me to wait there until they would do it in an hour aftere I went to pick them up five times. Very unrealiable.
02/28/2007 Posted by iprint
Don't deliver on time and there was no apology for my shoes not being done when promised. Owner's attitude was we could maybe have them done four or five days from the promise date. I have been there before and I thought I would try them again but it was still the same bad service. I was recommended by Nordstrom for thier shoe service and could not believe that a company that thrives on customer service and quality would refer customers to them. The owner needs a serious attitude adjustment.
Pros: none
Cons: to numerous to mention
12/15/2006 Posted by rose_bowl_
Ramutas gives horrible customer service with unprofessional attitude. The quality of work is just mediocre. Shoes take well over 2 weeks past the due date and the owner/employees flat out lie about their timelines and services. They will refuse service to you if you question their tardiness. Not worth your time or energy. Please take your business elsewhere.
11/07/2006 Posted by mwilhoite
I dropped 3 pairs of shoes off on October 3. They told me he'd try to get them done over the weekend. At the outside, if he couldn't get them done, they told me two weeks. Said they'd call when they were done. Two weeks, three weeks, four weeks came and went. No call. I finally called more than a month after I'd dropped them off and was told "tomorrow." When I asked them to call and let me know when I could pick them up, she said, "Oh. OK." We'll see. Not holding my breath. DO NOT drop your shoes off here if you think you'll be needing them any time soon.
Pros: Convenient downtown location
Cons: Couldn't be slower!
08/09/2005 Posted by kjkupfer
This place does good work, but, they are absolutely horrible at having the shoes on time as promised. Three out of four times I have gone there the shoes were not ready, or only one pair was ready. In fact, I just called them again today and asked if my remaining shoes were ready (even though they were due 10 days ago) and she said "oh yes, I just have to polish them". Thank goodness I called this time before heading over there. I will never go there again.
Pros: Open on Saturday
Cons: Closed on Monday, Items aer never ready
1 out of 1 people found this review helpful
