Thai Tom
Seattle, WA 98105-4510
Phone: (206) 548-9548
05/04/2008 Posted by mavs5241
I've been to Thai Tom 5-6 times in the past, and always liked their food. But I am not going there ever again due to the service I received tonight. This is what happened: I ordered a dish that turned out to be really salty, but thought that I'll just let it go this time and ask for more rice. When we got the receipt, the total was wrong by $2 more dollars. We figured that the servant prolly charged us for the rice (which costs $1 as stated on the menu), but take that into consideration, the total is still wrong by $1. This is our conversation with the servant thereafter: Me: Sorry sir, I'm just wondering if you charged us for the rice? Servant: Yeah I did Me: Well, I don't think we should be charged for the rice, my dish was really really salty (pointed to the dish, it was very black...), I just wanted some more rice to go along with it Servant: What?! it's like that..blah blah blah...(turned to the chef and spoke in Thai language very loudly) Chef: You know what??? you don't like it?! 99% of the people like it!!! [some arguement here, I was very mad at this point] Me: OK fine, even if you charge us for the rice, it's $1 as listed on the menu, but the total is off by $2 Servant: No!! It's $2!! Me: The menu says $1! Servant: We changed the price long time ago!! The price on the menu is wrong!!! Me: What?! shouldn't we expect to pay as according to what's on the menu?! We argued for the next 5 minutes, with the sevant pointing his fingers 3 inches in front of my face and cursing at me. I certainly did not pay that extra $1. I'm the type of person who cannot stand rstaurants delivering this type of service and still make money. If you are like me, please do me a favor and stop letting Thai Tom earn our money. If you really want Thai food on the Ave, try Little Thai, Thaiger Room, or Thai 65. Their food is just as nice as Thai Tom.
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