Northwest Automotive
Seattle, WA 98105
Phone: (206) 526-5979
08/18/2006 Posted by grief
I have been taking my cars and trucks to the professionals at NW Automotive since I discovered them 8 years ago. I would not take my precious baby to any other mechanic. There are always a lot of options when it comes to car repair but these guys are the best your going to find in Seattle. They have certified Techs and actually CARE about their customers, they remember names, send friendly reminders when the oil change is due. Try and get caring from your discount boxtop shops, or fly by oil change places. NW Automotive has made me feel like I have my own family mechanic, someone I can trust and talk to about serious things, like HorsePower and Torque, as well as the regular oil changes. I always get an accurate estimate with everything my car needs done. I've used their pick up and drop off service, the driver was friendly, polite, knew all about my repair and spoke with me about it on the way to my house. The repairs and replacements done here are the best modern technology and years of experience can make them. This is one shop where when you get something fixed, nothing else breaks a few days later and the origional problem STAYS fixed. I've never had a problem here, unlike other shops who don't care about anything but your money and as much as they can get. The work is quality, and you will not pay any more than you would other places. In this world you do get what you pay for, and I'll always choose the piece of mind that paying for the level of quality car repair and customer service that NW Automotive gives. If you want substandard service and repairs on the cheap, don't go here.
Pros: Quality Repairs, Friendly Service Techs, Awesome followup and professionalism
Cons: Traffic can get bad during UW Sporting events or Graduation.
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