Northwest Automotive
5100 25th Ave NE
Seattle, WA 98105
Phone: (206) 526-5979
Seattle, WA 98105
Phone: (206) 526-5979
rude employees
11/19/2007 Posted by seattle31
the employee of this company was rude , pushy and did not want to answer questions that were straight forward .would not recomend service if your looking for freindly service
1 out of 1 people found this review helpful
Response from this business
Raoul is really a pretty nice guy!
Posted on 11/24/2007
We are sorry if we offended you, that is never our intent.
FYI for those shopping by phone:
Some problems are straightfoward and we can give you pricing information, many others are not. It might surprise you to know that over half the vehicles that come in the shop with malfunctions have a cause different than the one the owners thought. An effective repair requires a complete inspection of the affected system. A level 1 diagnostic check buys you 1 hour of shop time at 1/2 our normal rate to get you the information you need to make an informed decision about fixing your car. It is a MUCH better approach and in the long run is usually less expensive than the blind phone quote, followed by the blind estimate and part installation.
We will do our best to answer your questions, but there is a pretty good chance we will want to see your car. Why? Simply because we can do a better job for you that way.
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