Frenchy's

06/10/2008 Posted by thespookybell

The product that Frenchie's used for my pedicure ruined my very expensive flip flops - when I called to complain, the manager told me that it wasn't their fault, it wasn't their problem. When I asked them what they could do for me to rectify the situation, I was basically told to try and retturn my shoes where I purchased them. Additionally, The pedicure was not classy. I got to soak my feet in luke warm wather for 15 minutes (the water got cold) then the pedicurist chatted with her co-worker through the pedicure. Then She put a luke warm towel on my legs for 10 minutes. Funny, they refer to their pedicure as an hour of bliss.

06/08/2008 Posted by Shana333

I went with a group of girlfriends to Frenchy’s to get manicures and it was the low spot in an otherwise great day. The manicure was rushed and the quality was horrid! The technician was rude and rushed through the manicure: neglecting to remove the wax from my hands after the paraffin dip and when she painted my nails she missed parts. The best part is that they have you hold your hands in front of a fan to dry them. Hmmm what happens to nail polish when you apply forced air? A terrible manicure with a rippled wind tunnel finish. This place is overpriced ($25 for the manicure) and under quality, avoid it all costs.

05/27/2008 Posted by delia98112

Nail clippings and skin fragments all over the carpet in the pedicure area. This is not the place to go for a $50 pedicure. The chair are comfy, but it's hard to relax while staring at toenails embedded in the carpet.

Pros: Location.

Cons: Dirty, little parking, expensive for the terrible, dirty treatment.

05/23/2008 Posted by dblanco79

I simply don't understand why the raves. Before my wedding I was treated to a day with some of the bridesmaids. Despite an appointment, we had to wait because they had fallen behind. Further, they tried to make up time by rushing through our services (not cheap!). My nails were not even dry and I had to be rushed for the pedicure. As a result my nails had gotten some air bubbles from the speed at which the manicurist was trying to work. Lastly, what's up with faded colors and old chairs? It's so loud and busy and not at all relaxing. I just don't get the hype. For the same price, check out the amazing salons on the Eastside, especially Aviva Holistic Skin Spa.

Pros: Funny pedicurists

Cons: Quality of service suffers with volume of customers

05/12/2008 Posted by ghc302

I went to Frenchy's to get a pedicure before Mother's Day because I'd been given a gift certificate. I was also a new mom, looking forward to some time alone. While I waited for my pedicurist, I noted all the signs advertising "mother's day specials" and "time with mom". While I had my pedicure, my mom was out and about in the neighborhood with my 7-week-old baby. She returned when I was finished, and as we were getting ready to leave, he started-- as babies are prone to do-- to fuss a little. We were trying to stay out of the way of the crowded entrance. A few minutes after he started fussing, a woman came out of a room nearby and said in such a rude voice, "I'm trying to give a facial in here!" I almost didn't know what to say-- I was so stunned by her rudeness. I was also struck by the contradiction-- the entrance was so crowded and noisy, I don't know how anyone could relax. When I told my husband about what happened, he decided to call Frenchy's and let them know of my unpleasant experience. He was very polite and said if he'd been a manager there he would like to know. The part that really gets me is that the manager told him a customer had complained about a crying baby earlier that day and that they are "not a child-friendly establishment" as indicated by a sign on the door and on their website. My husband suggested they increase the visibility of their signage (I remember seeing no such sign in the store), and perhaps not advertise Mother's Day specials so strongly if they weren't child-friendly (how can you be mother-friendly if you aren't child-friendly?). Go to their website and see if you see anywhere anything posted about children or babies-- I certainly didn't. While my pedicure was fine, it wasn't worth the curt, defensive, and poor customer service I received. Even if they send me a gift certificate (which the manager offered to do), I won't go back, nor would I recommend this place to anyone.

Pros: Decent pedicure...maybe?

Cons: Rude staff, crowded and noisy, poor customer service

05/05/2008 Posted by mnf81

I would highly recommend Frenchy's for their customer service. I didn't like the look of my silk nails, but they were more than accomodating when I told them I wasn't satisfied. I went back and had a set of gel nails put on and they are beautiful! Thank you!

Pros: customer service, great gel nails, fun store

Cons: a little pricey, but probably worth it

04/23/2008 Posted by morgan26

I had a set of silk nails done at Frenchy's on Monday and they couldn't be worse. Queen is the only person that does silks there and she wasn't very pleasant. The nails look fine from far away, but up close they are a disaster. The tips she put on are VERY obvious. They were not filed down smoothly and it caused a large lump where the tips start. The silk wasn't dry when she started painting them, so there is a little fabric pattern all over my nails. Looks like I pressed them all over my clothes and put a pattern in them. The ends are filed at funny angles. I had to go home and try to fix them myself. I mentioned this to her, and her response was "no, they look very natural!" It was ridiculous. On top of all that, she used clear tips instead of white tips, so she had to use colored polish instead of french b/c they looked terrible, even she stated this. Not acceptable! I will never return there for silk nails. They are awful!!!

Pros: cute boutique

Cons: terrible silk nails, very expensive

03/16/2008 Posted by nathanherring

I was idly considering getting a manicure/pedicure on a Sunday afternoon, and got a recommendation from a friend about Frenchy's. I called and they were able to fit in the manicure, so my wife and I packed up our 7 mo. old and walked over. The décor is faux Greek, and the air hung a little thicker than I'd like with smells of perfume, but that's pretty par for the course. They checked me in, offered me a glass of water, and my wife and kid ensconced themselves on the plump sofas in the waiting section. The manicurist came quickly, and I got a great job on my nails. They include the paraffin bath for men in the "Classic manicure" since there's no gloss application, so I got in on the cheap too. Plus, even though the job was on par with some of the best I've had, it was done in very short order, without me ever feeling rushed. Since having started learning to climb, this is the best my hands have felt in a long time. I look forward to checking out their pedicures in the future.

Pros: Hours, speed.

Cons: A little perfume-y.

01/28/2008 Posted by burtreynoldsisagod

Saturday was the last straw for me and my fake love affair with Frenchy’s. This so called ‘spa’ is just an excuse for a bored housewife to live out her dream of having her own beauty shop (sans hairdos and such). Upon immediate arrival into the shop, I waited in line while the barely legal front desk gal fumbled through making an appointment with a loyal customer and hung up the phone and rolled her eyes.. By the time my friend and I paid for our services, I was already gritting my teeth. I had to wait while the people behind the front desk started talking about a product ‘they both loved’ with the cosmetics counter gal (whom I’ve never witnessed make a real sale). Yet, I remained patient and with a smile on my face. I paid for my manicure and new OPI nail polish, and was ready for a retreat from the winter blues with a simple manicure. Halfway through my manicure, one of the gals from the front desk informed me there was a problem with my payment. She had undercharged me, and now needed $2 before I left. Two DOLLARS! THIS COULDN’T HAVE WAITED until after my hands were slathered with lotion and put into the hand warmers? I was out of commission for at least five minutes, what’s the rush? I will rightfully pay anything if undercharged, but get real, no one likes to talk money during a time of relaxation! Shortly after, I noticed how filthy the manicure table were: dirty tools from the previous manicure left out, nail clippings, and pieces of cuticle very obviously visible. The owner (s) of Frenchy’s need to focus on the customer, without us, they’re up a creek. I would advise them next time their staff undercharges a loyal customer, to not interrupt, and perhaps just absorb the minimal cost into their useless overhead they call staff.

Pros: Very accommodating to large groups (brithdays, bridal parties) if you can wait on the phone 45 minutes

Cons: Filthy, horrific customer service, snobby staff, pedicurists who are probably talking about you in a different language

10/03/2007 Posted by tbytner

Frenchy's was referred to us for manicures and pedicures. I had the pedicure and it was a rude awakening. You are shown a menu of pedi services and then the pedicure lady will tell you to pay only two dollars more for the top of the line Pedicure the "LULU". The first shock was how unclean the sitting and work area was. There were toe nail clippings, shed skin and dirty papertowels around my sitting area. The chair was comfortable. The sterilization water looked cloudy and dirty. The tools the pedicurist used were sitting on the counter and I would have no way of telling if they were sanitized or used on the last customer. The pedicurist was kind. The front desk staff is rude to most of the customers that were paying at the time I was there. Will I ever go back, ABSOLUTELY NOT!

Pros: Comfortable Pedicure Chairs

Cons: Dirty and unclean facility, rude staff, sterilization unknown, parking is terrible, cost is on the high side and it is hard to get an appointment