Chester Dorsey Auto Salons
Seattle, WA 98112
Phone: (206) 322-7320
05/15/2008 Posted by capitolhill
I went to this car wash service (Madison location) for the first time in March and received a car wash and wax service. I paid approximately $80 and when I got home realized they hadn't even touched my rough. Upon further review realized there were dirt smear marks on various parts of the car and my snow chains (in a bag in the back) were not put back. I went back to Chester's and they did some additional work to clean it up and also gave me my chains back. They also gave me a "free hand car wash" good for Mon thru Thursday. I just went in today (Thursday) to cash it in and they turned me away! They said it is no good, so I explained how I had received it and the woman working the front desk called her manager. Her manager said the coupon was no longer good even though there is no expiration date on it. Bottom line...bad service, bad end product and they do not stand by their product.
Pros: None
Cons: Service, end product and standing by their product
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