04/21/09

Great Vet!

by LeeC

This is an exceptional vet. Steve Coffin is an talented diagnostician -- he found a potentially fatal heart condition that previous vets had missed and we were able to start treatment that delayed the progress of this disease. He also discovered and treated a cancerous tumor on her leg with some amazingly adept surgery. Given the size of the leg and the size of the growth, I almost didn't believe it could be done. I also find their routine clinical services to be of the highest quality. The staff are professional and friendly and clearly nuts about animals. I trust them completely with my dog's care. I recommend them wholeheartedly.

• Pros: Great Diagnostician, Excellent Service
• Cons: None

12/13/08

Recommended

by LTRANE

For those who have posted an are complaining about the price--since when is medical care inexpensive?

Have you found someone else whose just as good with lower prices?

You should look for a vet that will offer you a payment plan, knowing that these things can be expensive.

Try the Seattle Humane society.

I suspect alot of business have been burned by letting customers make installments, so they don't allow it.0

Yes...

There are times when I have taken my dogs in and I just about faint when I see the bill, but I do not think it is because they are gouging people. I think it's just an expensive ordeal to practice medicine.

In general, I've been very happy. They have taken me in on short notice, and they are careful about prescribing meds, and have done follow up phone calls.They don't try to sell you everything.

The surgeries that my pets have had there have been successful.

• Pros: accomodating service, conservative approach to medine, experienced vet

10/16/08

Made of Money???

by yjufruscbk

Dr. Coffin is a good and thoughtful vet, but I won't take my pets there anymore because of the clinic practices . The amount you spend for simple procedures is unbelieveable. I love my pets and want the very best for them, but each and every time I walked in their door it was at least $350 and as much as $1250. And if they forget to add something to your bill, look out! You'll get the snotty phone calls about your owing balance as if you are a dead beat. I would not recommend them to anyone, because the almighty dollar really does matter more than your pet. So unless you are made of money and enjoy the worry of whether or not you may or may not survive the sticker shock keep looking.

08/21/08

WORST VET EVER!!!!

by iheartmydog1212

I recently moved to Seattle and found Interbay Animal Hospital on CitySearch. They seemed to have good reviews so I checked them out. To start off with, they charge you a new "processing" fee just to bring your pet in for the first time. A few months later my dog had an emergency, she was sneezing red. I called them and they said I could bring her in but that they would have to charge me for "emergency" time. I paid 100 bucks for them to tell me she had something stuck up her nose. I took her home hoping it would get better but it didn't so I brought her in again. Another 100 bucks for them to tell me the exact same thing. They suggested I put her under so they could flush out her system, something that may or may not work, they just didn't know. When they gave me the estimate of $750 I started crying because I couldn't afford it. Instead of suggesting some kind of payment plan, or anything I might be able to try at home, they basically looked at me as if "too bad, nothing we can do to help you." I went home feeling like a horrible pet owner, and like the vet only saw me as a giant ATM machine, not a person who absolutely adores her dog and needed help. I will never go back to this vet, horrible, horrible, horrible. They might have good service if you are rich and willing to pay exhorbitant amounts of money for absolutely no care.

• Pros: None
• Cons: Service, Price, Everything

04/26/07

Worst Experience of a Lifetime

by eenen

My dog has been throwing up for three days(going on 4) and hasn't been eating at all.

So I researched and found that Interbay Animal Hospital had really good reviews and had heard some good things about them.

So I went in yesterday (April 25th) and spoke with Veronica. She was VERY helpful, informative, and caring. She told me there was an opening for tomorrow at 9 AM so I made an appointment for today (April 26th) for 9AM like she said.

When I went in today (April 26th), with my sick dog, the girl at the front desk (a different girl) simply tells me:

"The doctor is scheduled for surgery all day today so he wont be able to see you anymore. Do you want to drop him off later?"

I was left speechless, in shock as to how heartless she can be. I told her quietly "ok nevermind"

and she didn't even say "SORRY"

so I left without saying another word. There was so much going through my mind at the time (things I probably shouldn't write here) and even now but I'll let you use your imagination.

• Pros: Veronica was really informative and helpful. Thank you.
• Cons: The girl that was at the front desk. Shouldn't be working with LIVE animals! No heart.

01/31/07

Best Vet in Seattle!

by juicypup

I can't say enough good things about Dr. Coffin and his entire staff. I've lived in Seattle my whole life and have always had animals, so I"ve been to a number of vets. I never really had complaints with any of them until I saw Dr. Coffin at the Interbay Animal Hospital.. After the first visit I knew I had found the best vet around. He takes the time to explain everything and is happy to answer all questions ( and I always have a lot of them ). He treats ailments with medication when needed but is always cautious. This is something I really appreciate because I feel some vets are a bit too liberal prescribing medications that have potentially dangerous long term effects. I bring my cat and chihuahua here and have complete trust in the Doctor and his superb staff. As I said earlier, before seeing Dr. Coffin, I felt my vet was fine. So unless you absolutely love your current vet, I really reccommend a visit to the Interbay Animal Hospital. I can almost guarentee that you'll never go to another vet again.

• Pros: affordable pricing, great staff, always on time
• Cons: That it took me so long to discover this vet !

06/22/06

Excellent Kennelside Manner and People Skills too

by moonfirespirit

Our family has vets in both Seattle,WA and Mesa, AZ. Taking one of our Manchesters to Dr Coffin is always an enjoyable experience...not just a veterinary visit. He is caring and gentle with the girls (and boy) taking time to let them get acquainted with him during the visit. From a personal perspective, I enjoy talking with Dr Coffin about the latest research and trends in the veterinary field. Not only does he take time with the girls (and boy) but he cares about the challenges of maintaining the health when our dogs are spending time in two diversely different climates. I appreciate that the Interbay staff has also been very helpful in handling the challenges of fitting us into sometimes very short time windows due to travel constraints. All the staff appear to have genuine care and concern about the well being of our four legged friends. Dr Coffin has a good kennelside manner with our dogs and excellent people skills. Anyone looking for a veterinarian who stays current in his field would be well served to take their valued companions to Interbay.

03/24/06

Completely impressed

by daisymad

I recently took my 6-year old dog to see Dr. Coffin. As our dog was a "new patient", Dr. Coffin spent almost two hours with us. He examined our dog thoroughly and rather than forcing her up on the metal examining table, he got down on his knees and checked her thoroughly on the carpet where she was much more comfortable. He answered every question I could have had and I feel confident that as our dog ages, he will be right there every step of the way to assist in whatever way he's needed. A lovely vet. If only there were more people doctors who were as thorough and generous with their time.

09/25/04

Nothing but the best!

by sprout123

We have been taking our dogs to Interbay for atleast five years...We would never think about going anywhere else! The vet techs are great with the dogs and both doctors have been truly generous with their time. Nothing but great experiences...even when the news wasn't that good.

• Pros: Informed, nice staff

07/07/02

Very nice clinic.

by moelenga

We started taking our cat to Interbay animal hospital after he suffered a foot injury. The staff was very friendly and the vet techs were very patient with our stubborn feline. The clinic is very clean and tidy, we felt just fine about leaving our cat in their hands. The vets were up front about our treatment options and costs and we've had nothing but positive experiences with Interbay animal hospital since.