Pandasia
Seattle, WA 98119-1720
Phone: (206) 283-9030
10/01/2007 Posted by crinehart
Living in Magnolia, my wife and I do not have much choice in delivery for asian food. We had previously eaten in at Pandasia, and while the food was mediocre, the helpings were generous, so I assumed they were worth a shot for something simple like sweet & sour chicken. Boy was I wrong! We ordered on a Friday night after a long week of work, hungry and tired, thinking a yummy mess of sweet and sour chicken would do the trick. After we waited for an hour, the delivery driver finally showed up, we made the exchange, I gave 20% tip, and we looked forward to a tasty meal. Unfortunately, they did not deliver the critical element of the sweet and sour sauce, so all we had was the chicken. OK, this was a mistake, not unforgivable, but the obviously simple remedy of having the driver return post-haste with the sauce was what turned this into an infuriating experience, meriting a single star review. After I called to get the replacement sauce, it took the driver another hour to return (from a restaurante that is 5 minutes away), and then the sauce was cold. When I called the restaurant to complain, the smug young man answering the phone essentially told me that there was nothing that they would do to remedy the miserable experience that was their delivery meal. No partial refund for my crappy meal, no return of my tip, for the crappy services they rendered. Nothing. I've never been hosed like this at a restaurant. This place will not get another dime of my business, ever. Bad restaurant!
Pros: Parking
Cons: Terrible service
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