Ange's French Cleaners
Seattle, WA 98121-2701
Phone: (206) 622-6727
09/19/2006 Posted by cuoca
they ruined a family heirloom & then told me it was my fault! I took a special wool shawl to them because they'd been reccomended and I didn't want to take it "just anywhere" but to someone who specialized in treating delicate items. They first let the colors run, turning a white fringe green, and then when I asked them to try & fix that, treated it with liquid so that it felted up completely ruining the piece forever. It was WOOL - you NEVER get wool wet and then agitate it. And the problem I wanted them to fix originally wasn't even in the area they destroyed but just on the fringe... I'm devastated. And when the manager called me she tried to tell me it was my fault somehow.
Cons: unbeleivably bad customer service.
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