11/06/06

Great for Halloween!

by ashwhit

I wish I would have gone there for all of my halloween items, but I did get the last accessories there this year. They have aisles upon aisles of goods that go from grotesque to hilarity. I was very pleased with the selection of items and thoroughly enjoyed my shopping experience. Longer hours during the week before Halloween was also convenient. I may even go back for other holiday items--they have another side of the store with party and display items that looks pretty lucrative. I would recommend this store to people for Halloween as well as for general party items.

• Pros: Great selections
• Cons: Insanely busy around Halloween

07/27/06

Deceptive store policies

by matt10man

I went into the Northgate store today 6/28/06 and purchased two yards of fabric trim for my wedding gown. I got it out of the store and discovered the trim which looked white under store lighting had an ivory cast not to mention that where the associate cut it loosened the bead work. I came in three hours later for a refund and the cashier rudely refused to issue a refund or store credit pointing to the part where it states ALL COSTUME ITEMS including accessories, masks, leotards, tights, wigs, makeup and tiaras) claiming this is allegedly a "costume item". I do not see fabric, notions or trim in that list.

Please forgive my ignorance but I do not consider fabric trim a "costume item", it is a "notion", I suppose that thread is considered a costume item as well? If I understand correctly this store policy is vague enough that they can deny anyone a refund because anything in their store is considered a costume item? If that's the case, then they should remove their policy because it is redundant and deceptive. Had I had known that this was considered a costume item not eligible for return, I would've simply not purchased it.

The conduct and policies I encountered today has lost Display and Costume hundreds of dollars in potential sales considering I was intending on buying all of my wedding supplies, decorations and utilizing your rental services.As a business owner they may want to rethink their return policy because it is appear ant that they blatantly do not want to provide returns or exchanges. So buyer beware, I'm out $30 due to an employees negligence and have scrap trim that is not even worthy of a costume.

• Pros: They are the only chain costume store in Seattle area
• Cons: They are the only chain costume store in Seattle area

06/23/06

They're all keepers at this emporium of disguises: Costumes are sold here, not rented.

by Contributor

The Scene
Any store that reserves an entire aisle for clown paraphernalia isn't messing around about dressing up. Display & Costume stocks every getup and accessory necessary for a one-night transformation. Other full-aisle dedications include feather boas, wigs and fake appendages. Whether you want to get crafty with sequins and tulle or grab a ready-made Scarlett O'Hara gown, you'll find what you need. The store's also got all the props for Spook Day parties, from scary sounds CDs to plastic headstones.

The Goods
The classic black witch hat will run you less than $5, but a full-body suit made of overgrown AstroTurf runs well over the $100 mark. One note: It'll probably cost you as much to rent a flapper costume elsewhere as it will to buy it here. In addition to the Halloween madness, the store also carries craft supplies and other holiday decorations--it's always Christmas here.