Gene Juarez Salon & Spa

12/11/2008 Posted by casharoo

My first and for sure my last time there, was a humiliating experience. Besides very poor customer service, I was given a very bad haircut.....2 1/2 hours for a simple haircut, which they totally messed up. Wouldnt even take my dog ther for a grooming. Horrible place!

Pros: None

Cons: everything

08/12/2008 Posted by lucky77

I've kept going back thinking I was getting the "wrong" stylist. I'd place the quality I've gotten along side $12 haircuts, not $60 plus large tip. And listening to the stylists, it's just a job for them. I got that message from the clerks too, who didn't demonstrate customer service at all. Here's my advice: Never get a haircut before an important date. I'm going to need a very long time to grow this out. Never get a haircut so short you can't put it into a pony tail. With some product to hold the short layers that I asked him specifically not to do, that advice will be my saving grace. As soon as it grows out, I'm going to look for a different salon, and a stylist who keeps his/her training up to date, goes to shows, competes, etc., thereby demonstrating a passion for his/her work.

05/11/2008 Posted by greengirlgiant

This has got to be the worst place on Earth. I had the worst experience of my life there. I used to go to Quint and it just hasn't been the same there since he left. Also, the "new" salon is quite distasteful. I had a terrible experience there. After Quint left, they sent me coupons for discounted services. The letter said that he was referring his clients away. I decided to go anyway . I should have known better. My hair looked AWFUL. They didn't do the same thing that I usually get. When I asked where I could find Quint Eby, they told me they had no idea who I was talking about! He only worked there for 14 years! I found him online. They will tell you anything just to squeeze another dollar out of you.

1 out of 1 people found this review helpful

02/07/2008 Posted by trishwollum

I went in for a partial foil, and asked what the price would be. They said $100. I sit in the chair and the colorist says my hair will break off if I don't get a special "treatment" which would cost $35. What am I supposed to say, NO? I'd like my hair to break off? So I agree. The "treatment" consisted of 1/2 of a teaspoon of goo that the colorist smeared on 1/4 of the top of my hair in 15 seconds. Treatment? When I questioned the cashier, and even spoke to the manager, they refused to make any adjustment. She told me since I had the "option"...(my hair breaking off) that the charge was fair because I was advised of it. I at least expected something like a treatment on all of my hair, maybe under the dryer, or something. I will never go back.

Pros: nice remodel

Cons: uppity self-serving staff.

1 out of 1 people found this review helpful

01/05/2008 Posted by haircutfanatic

Well, I've been searching for a long time to locate the best businessmen's haircut in Seattle. I searched, Downtown, West Side, Ballard, Bellevue......nope.........well, I finally found it...guess where, would you believe, Gene Juarez in Northgate! There is a stylist there that is the Most Professional Men's (I guess she does ladies too) Hair Stylist that I have ever found. She is PROFESSIONAL!, FRIENDLY!, ALWAYS UP, and she gives the very best, consistent haircut I have ever hoped to have......yes, every time it is perfect, no fuss, no muss, get in and get the job done in a friendly manner, give her a try, you'll be pleased, 206 365 6000, ask for Heather Van Vleck, you won't be sorry.

Pros: Always Friendly, Professional

Cons: None

12/28/2007 Posted by tummyphat

I went for my first-time-ever massage because my boyfriend gave me a gift package - be calm. It includes an hour-long massage and half-hour mani/ pedi. I had an absolutely great experience, the massage felt great and it was very relaxing, the lounge area was quiet and calm, and the 'private' (nobody else than the spa host comes in when u'r there) bathroom/ changing room was also a great plus. One of the many nice things was my masseuse, Crystal; she brought up the fact that she typically stays quiet during massages (only tells you what she's doing) and it made me felt comfortable not having to keep up a conversation and could just relax and enjoy the session. Another really lovely part of the massage is that my feet were ice cold when I went in, but they start with massaging and putting warm oil/ wrap on your feet *super comfy!!* The minus, however, is that everything outside the spa area - the front, salon and the mani/ pedi areas are a bit chaotic (also relate to the fact that I visited the Sunday before x'mas) so that mildly ruined the spa experience. the cashier/ check-out also didn't seem to professional. The lady was joking around a bit, totally taking her time and didn't really seem to care that all I want to do is pay and leave the chaos. Anyhow, very good experience overall. think I might get cravings for more luxurious massage sessions :)

Pros: the Spa area was quiet and calming

Cons: everywhere else was chaotic

12/07/2007 Posted by kasey_m

The newly remodled salon is amazing! i have had many services there and have always had the best service. the stylists are so knowledgable,and proffesional they always take the time to do an in depth consultation, i hated when i was at seven and they didnt really take the time of day to find out what i really wanted. my stylist gave me a cut that suits my lifestyle. i love it!!!. ive never had a bad experience at gene juarez.. i always get the best haircuts and color. i love how it feels like home and the people there become like family!!! the spa is also so relaxing . its beautiful! i got the greatest massage.

10/09/2007 Posted by brian_kastel

It is a beautiful park and everyone here has been more than kind. Great location. Close to Tampa and an easy commute to anywhere in the bay area.

10/05/2007 Posted by bugmenot21856

PLEASE DO NOT GO HERE. My girlfriend worked for four long years to have glorious hair down to her waist. Despite clear instructions (repeatedly) to the staff at the Northgate location, HILARY managed to cut cut cut, the wrong way, and the wrong length. She is in tears, and we are both horrified that this so called "salon" could have done this. Now we both wait several years to undo the damage done. Please avoid this place!

08/22/2007 Posted by armychick7171

To begin, I see that many of the reviews of this establishment are less than 3 stars; yet the average visit to this date rates a 4 star rating. This is not right. I will spend money to be pampered and taken care of because it feels good sometimes. I also like to take good care of my hair, skin, and nails. Because of this, I frequently get my hair, nails and facials done by professionals. I loosely call these people professional. While the employee that tended to my facial was most likely professionally trained, she was not professional. I'll be to the point. Hearing about somebody's boyfriend, how he took care of business, and how tired someone is of their ex while I'm being tended to by this person is not soothing. Nor is it professional, upbeat, avant garde, or edgy. And I don't appreciate cigarette breath in my face. And I really dislike being disreguarded in between treatments because the person who came in after me is a friend of the person who's supposed to be working for me. You can dress up snobbery, but it is still snobbery. This place wants to be New York City, but it sells like Akron Ohio two days after New Years.

Pros: Can get evening appointments

Cons: Lack of respect from employees