09/15/09

The Un-Salon

by genvieve

I never write reviews...just don't have time...but this I need to share. I am slightly graying and blonde, hard hair to color, so I go to a place I think can handle it. Have gone to UVillage plenty of times and been happy, so why not try out someplace closer, but familiar. Bad idea. Chaotic front area, My designer made me wait 15 mins in front lounge, then had to wait 20 mins for her to "mix up" some color? which turned out to be bleach. I had her do a full foil and wanted my highlights from summer deepened and a warmer tone throughout...didn't happen...instead got a head full of broken white frizzle...sob...This is a cliff-hangar though, as UVillage GJ has agreed to do the adjustment, and hopefully they can fix it, but still, I can't get back the precious time I wasted on this debacle.

• Pros: None
• Cons: Everything

12/11/08

Horrible Place

by casharoo

My first and for sure my last time there, was a humiliating experience. Besides very poor customer service, I was given a very bad haircut.....2 1/2 hours for a simple haircut, which they totally messed up. Wouldnt even take my dog ther for a grooming. Horrible place!

• Pros: None
• Cons: everything

08/12/08

Won't ever go back

by lucky77

I've kept going back thinking I was getting the "wrong" stylist. I'd place the quality I've gotten along side $12 haircuts, not $60 plus large tip. And listening to the stylists, it's just a job for them. I got that message from the clerks too, who didn't demonstrate customer service at all.

Here's my advice: Never get a haircut before an important date. I'm going to need a very long time to grow this out. Never get a haircut so short you can't put it into a pony tail. With some product to hold the short layers that I asked him specifically not to do, that advice will be my saving grace.

As soon as it grows out, I'm going to look for a different salon, and a stylist who keeps his/her training up to date, goes to shows, competes, etc., thereby demonstrating a passion for his/her work.

05/11/08

Dont bother

by greengirlgiant

This has got to be the worst place on Earth. I had the worst experience of my life there. I used to go to Quint and it just hasn't been the same there since he left. Also, the "new" salon is quite distasteful. I had a terrible experience there. After Quint left, they sent me coupons for discounted services. The letter said that he was referring his clients away. I decided to go anyway . I should have known better. My hair looked AWFUL. They didn't do the same thing that I usually get. When I asked where I could find Quint Eby, they told me they had no idea who I was talking about! He only worked there for 14 years! I found him online. They will tell you anything just to squeeze another dollar out of you.

02/07/08

I got SO ripped off here

by trishwollum

I went in for a partial foil, and asked what the price would be. They said $100. I sit in the chair and the colorist says my hair will break off if I don't get a special "treatment" which would cost $35. What am I supposed to say, NO? I'd like my hair to break off? So I agree. The "treatment" consisted of 1/2 of a teaspoon of goo that the colorist smeared on 1/4 of the top of my hair in 15 seconds. Treatment? When I questioned the cashier, and even spoke to the manager, they refused to make any adjustment. She told me since I had the "option"...(my hair breaking off) that the charge was fair because I was advised of it. I at least expected something like a treatment on all of my hair, maybe under the dryer, or something. I will never go back.

• Pros: nice remodel
• Cons: uppity self-serving staff.

Luxurious services collide with corporate culture at this Northgate spa.

by Contributor

In Short
The front desk and the urban, brighly lit salon have a fitting air of sophisticated chaos. However, there's a quick escape: the tranquil, feng shui-adapted waiting room. There, after changing into spa clothes and a luxurious robe, spa-goers are treated to a warm lavender body pillow by the spa hostess. Services include the standards--facials, body-wraps, manicures, massages, mud masques--and more.

01/05/08

HairCutFanatic

by haircutfanatic

Well, I've been searching for a long time to locate the best businessmen's haircut in Seattle. I searched, Downtown, West Side, Ballard, Bellevue......nope.........well, I finally found it...guess where, would you believe, Gene Juarez in Northgate! There is a stylist there that is the Most Professional Men's (I guess she does ladies too) Hair Stylist that I have ever found. She is PROFESSIONAL!, FRIENDLY!, ALWAYS UP, and she gives the very best, consistent haircut I have ever hoped to have......yes, every time it is perfect, no fuss, no muss, get in and get the job done in a friendly manner, give her a try, you'll be pleased, 206 365 6000, ask for Heather Van Vleck, you won't be sorry.

• Pros: Always Friendly, Professional
• Cons: None

12/28/07

Love the spa and the lounge, not so much everything else

by tummyphat

I went for my first-time-ever massage because my boyfriend gave me a gift package - be calm. It includes an hour-long massage and half-hour mani/ pedi. I had an absolutely great experience, the massage felt great and it was very relaxing, the lounge area was quiet and calm, and the 'private' (nobody else than the spa host comes in when u'r there) bathroom/ changing room was also a great plus. One of the many nice things was my masseuse, Crystal; she brought up the fact that she typically stays quiet during massages (only tells you what she's doing) and it made me felt comfortable not having to keep up a conversation and could just relax and enjoy the session. Another really lovely part of the massage is that my feet were ice cold when I went in, but they start with massaging and putting warm oil/ wrap on your feet *super comfy!!*

The minus, however, is that everything outside the spa area - the front, salon and the mani/ pedi areas are a bit chaotic (also relate to the fact that I visited the Sunday before x'mas) so that mildly ruined the spa experience. the cashier/ check-out also didn't seem to professional. The lady was joking around a bit, totally taking her time and didn't really seem to care that all I want to do is pay and leave the chaos.

Anyhow, very good experience overall. think I might get cravings for more luxurious massage sessions :)

• Pros: the Spa area was quiet and calming
• Cons: everywhere else was chaotic

12/07/07

its heaven on earth

by kasey_m

The newly remodled salon is amazing! i have had many services there and have always had the best service. the stylists are so knowledgable,and proffesional they always take the time to do an in depth consultation, i hated when i was at seven and they didnt really take the time of day to find out what i really wanted. my stylist gave me a cut that suits my lifestyle. i love it!!!. ive never had a bad experience at gene juarez.. i always get the best haircuts and color. i love how it feels like home and the people there become like family!!! the spa is also so relaxing . its beautiful! i got the greatest massage.

10/09/07

A great place to call home!

by brian_kastel

It is a beautiful park and everyone here has been more than kind. Great location. Close to Tampa and an easy commute to anywhere in the bay area.