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Szmania's Restaurant

3321 W Mcgraw St
Seattle, WA 98199-3209
Phone: (206) 284-7305
Poor customer service
1 Star Rating: Not Recommended

03/29/2008 Posted by gohawksgo

After viewing their menu online and deciding to take my out -of-town Mother here for her birthday, I very much regret it. After arriving to an entirely empty restaurant, we were seated at likely the worst table in the restaurant which was right beside the front door (on a cold evening too). We were then told the menu I viewed online wasn't offered. Apparently they updated their website about 5 days too early and were unwilling to honor it when I asked them. I can't tell you if the food was good as we got up and left. I was embarrassed to have this happen in front of my Mom on her birthday and extremely disappointed by the wait staff and hostess' lack of customer service. I will never patronize this restaurant again which is a pity as we live in the village and like the location. I will never recommend it to anyone as well and was happy to have paid $150 to the folks at McCormick and Schmicks that night. We had top notch service and food and thankfully our evening ended up wonderful - no thanks to Szmania's. Two thumbs down Szmania's.

Pros: Are there any?

Cons: Very poor customer service

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Editor's Review

The former foodie destination has matured into a comfortable neighborhood spot.  See the full editorial review.

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Restaurant Information

Parking

  • Street

Hours

  • Tue-Fri 11:30am-2pm, 4:45pm-9:30pm
  • Sat-Sun 4:45-10pm

Payment Types

  • MasterCard
  • American Express
  • Check
  • Visa

Cuisines

  • Eclectic & International
  • Seafood

Meal Price

  • $$

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