Szmania's Restaurant
Seattle, WA 98199-3209
Phone: (206) 284-7305
03/29/2008 Posted by gohawksgo
After viewing their menu online and deciding to take my out -of-town Mother here for her birthday, I very much regret it. After arriving to an entirely empty restaurant, we were seated at likely the worst table in the restaurant which was right beside the front door (on a cold evening too). We were then told the menu I viewed online wasn't offered. Apparently they updated their website about 5 days too early and were unwilling to honor it when I asked them. I can't tell you if the food was good as we got up and left. I was embarrassed to have this happen in front of my Mom on her birthday and extremely disappointed by the wait staff and hostess' lack of customer service. I will never patronize this restaurant again which is a pity as we live in the village and like the location. I will never recommend it to anyone as well and was happy to have paid $150 to the folks at McCormick and Schmicks that night. We had top notch service and food and thankfully our evening ended up wonderful - no thanks to Szmania's. Two thumbs down Szmania's.
Pros: Are there any?
Cons: Very poor customer service
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