Dana's Transmission
Everett, WA 98204
Phone: (425) 353-0291
Ratings & Reviews Summary for Dana's Transmission
What Users are Saying:
- Clear explanations
- Accurate quote
- Finished on time
- Clean waiting area
- Trustworthy
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User Reviews for Dana's Transmission
10/26/2006 Posted by rietje
Dana's was the most honest and had the best customer service I have ever experienced in an auto repair shop. I went there with a free coupon for a diagnostic check. They went right to it and the results were positive, nothing wrong with my car. Because of their honesty and the great customer service we brought my husbands car in. His transmission went out right at this time. Thom told us what different problems could be going on with the transmission, and quoted us prices for each situation. They took a little longer then we thought and for that they are replacing the heater fan in my car for free. Talk about service!
Pros: Great service, Honest!
Cons: None
06/02/2006 Posted by ka7toh
I brought my Subaru in for what I thought was a broken clutch. Tom had the car on the rack and his mechanic performing a diagnostic on the car before I even got done filling out the paperwork. Unfortunately the problem was not the clutch, but a more serious engine problem. Tom really tried to help me find another used engine because he knew I didn't want to put a lot of money into it. I ended up not having the work done and giving it to my son instead since he is a pretty good mechanic. Tom didn't charge me a dime for the work they had done or storing the car until I could have it towed. Tom really values the customer and Dana's is a shop you can trust. I have done business at Dana's before and will certainly be back. Paul C. Anderson
Pros: Customer Oriented, Fast Service, Honest
Cons: None
