Nilsen's Appliance Center
Silverdale, WA 98383
Phone: (360) 692-3500
Ratings & Reviews Summary for Nilsen's Appliance Center
What Users are Saying:
- Short lines
- Easy parking
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User Reviews for Nilsen's Appliance Center
03/12/2008 Posted by newman5
Terrible experience with this store. First recieved wrong appliance which they would not take back unless I wsa willing to pay a 25% restocking fee-several hundred dollars. Overall staff was rude and not knowledgeable at all. I would not send my worst enemy to this store!!!!!!! POOR STaFF!!! The error was their staff's incompetence. I bought a total of 4 appliances there and will not return there again. Overpriced and incompetent staff.
Pros: none
03/11/2008 Posted by M2crl
We've been buying our appliances from Nilson's for years, have always had good in store service, and find they carry good products as well. I've never had to deal with contractors personally because we did the installations ourselves or hired a contractor we knew. As far as repairs on appliances they are pretty much done once the sale is final, you are referred to Poulsbo repair service, and plan on a two week wait for any repair service. I've found they will work with customers to beat the best deal out there on the product as well.
08/26/2006 Posted by mmoore331
We bought a range hood, a convection oven and a microwave, total cost $4,200. They recommended two "installlers" that, upon initial call, said they would call us back. They did not. We waited, and waited. We bought this equipment in February!!! Finally, we contacted another installer. He was able to do it the same week. (He installed August 25!) Great products, terrible service. Do yourself a favor, and buy from Sears, Home Depot... NOT FROM NILSEN'S!!!!!! (Too much hassle working with their installers.)
Pros: Good products.
Cons: Terrible Post-Sales Customer Service.
