The Cheesecake Factory
Seattle, WA 98101
Phone: (206) 652-5400
01/16/2007 Posted by angiegami
Our party of 10 arrived at 1 p.m. Sat. afternoon. We were told by the hostess that the only table of that size would be available in 30-40 minutes. With our large group it sounded reasonable. Hostess kept saying the party at the table we were waiting for were ready to leave. We waited for over 1 hr and 20 minutes, -- then the hostess decided to put 3 tables together for our party, since the party still wasn't leaving. Why didn't she just do that in the beginning? Customers who were waiting when we arrived had come and gone. -- Couldn't eat dessert there (ran out of time) so decided to bring a cheescake home. Our waitress offered to get it from the bakery for us and just add it to our bill. Sounded good at the time but when I got the bill, I also had an automatic 18% tip added, which would have been okay for the food and drink there BUT re-checking the bill when I got home --- an extra tip of $4.50 was added on for the $24.95 cheesecake. I could have picked it up myself on the way out and saved that $4.50. (Talk about salt being rubbed into the wound). -- My miso salmon was great! -- I believe in paying for what we get but my good feelings deflate if I feel I've been taken advantage of. Is that fair? The long wait is my main complaint.
Cons: Parking downtown is expensive
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