07/13/09

Very Happy

by InGwood

This is a professional place. I was talked to about ingredients, a small bit of science and what was good for my skin (and not so good), had a treatment and left feeling great.

Everone was friendly and helpful, organized. I usually like to go to diferrent places but I will go there again next time because it was such a good experience!

• Pros: Close to freeway and hwy 99
• Cons: Also close to Ben and Jerry's ;-)

05/23/09

Good skincare professionals

by SueZ444

I have been doing facials for decades and have been going to Skinlogic for years. The estheticians are knowledgeable, professional, and don't try to push products onto you. I never feel pressured to buy something or try a particular service. I also prefer the no frills "doctor's office" type of environment. This is a place for solid skin care and not for a relaxing spa treatment, in my opinion.

• Pros: Skilled estheticians, good products, location
• Cons: Wish I could afford it more often!

01/21/09

Worth every hard cent & second

by msthrift

I recently went in for my first facial ever and was relieved to be met by a friendly receptionist who shared with me her skin woes and wows with the staff help. I came in simply to start shaping my skin up for my wedding this summer since over the counter products were not making a change. After an incredibly relaxing and informative session with Laura I felt totally weightless and beautiful. The products recommended have made a great difference in a very short time. I have no regrets and look forward to my next appointment!

• Pros: Friendly, informative staff. Fantastic parking arrangements, great service!
• Cons: Expensive luxury

01/10/09

Best Facial in Seattle!

by HappyinmyownSkin

I have never had good skin until Skinlogics. I have always had an acne problem & had started to see the signs of aging. I it rock bottom after turning 30 when my hormones made my acne unbearable. I was embarrassed to be seen in public, even with concealer.

I started seeing Heather & Kim a year ago & FINALLY am happy in my own skin. My acnes problem is cured & my skin looks younger than it did 5 years ago! Kim rescued me in time for my wedding, clearing up my acne & Heather has pretty much erased any wrinkle that dared show on my face. I get compliments all the time on my skin. Now & am finally confident to go out without concealer. I love my skin. Thank you Heather & Kim!!!

• Pros: Relaxing, service is the best possible

11/07/08

Skinlogic is heavenly!

by cielo5

In need of a good facial, I went to Skinlogic after hearing about it from friends and reading the online reviews. And I have to say that I am absolutely happy for doing so, the facial was amazing. I will definitely continue to go there again! My skin feels so soft and refreshed!!! Love it.

08/31/08

Here's looking at me....

by Iseayu

The knowledge of their estheticians is extensive. I had a very good consultation with time to discuss my history, there seemed to be a focus on ingredients-to make sure the ones that are chosen will be good for me based on my past product use/experience. My skin has improved more than any place I have tried.

I have had 3 skin treatments and I am LOOKING GOOD. Now I notice, I need to improve my teeth to match my skin. THANK YOU SKINLOGIC I WILL KEEP COMING!

• Pros: to the point with results, helpful
• Cons: no

07/15/08

Need to save face?

by asteroz

I am a guy and I kept putting off visiting a skinclinic to have my face looked at because...I am a guy. I thought I'd feel awkward sitting in a lobby full of women but I am glad I got over that almost ridiculous notion. Writing a review about this place is really about writing a review about the service I get here. I believe I was fortunate enough to run into Heather for my first appointment and I've had multiple appointments with her since and the level of service in general is very good.

I am not a fan of naming people online but I noticed a complaint regarding Heather in one of the earlier posts and simply put, Heather's really good at what she does. She's very friendly, listens, suggests and recommends skin care products (doesn't / didn't really push me into buying anything) and is overall a great person to be looking after your face / skin.

Coming back to the place, parking can be a problem but the folks at Skinlogic are helpful with their vouchers so your precious car won't get ticketed / towed (make sure your park in the parking lot near this place). I was going to give this place a 4.5 / 5 (not that I can since the website doesn't allow me to) since I do not usually give anything a 100% but the friendliness I've become accustomed to and the level of service I expect now makes it a no-brainer to highly recommend this place (and Heather).

• Pros: Ambience, Service
• Cons: Nothing Really

07/10/08

Too much pressure to buy products

by truffleoil

I used to visit skin logic regularly for facials but I often left feeling overwhelmed by the sales pressure to purchase products. Every time I have visited (except 2x) I have been asked what product I am currently using and I have been prompted to purchase more. I just wish that they would ask if I am interested in hearing about some other products instead of directly launching into the sales pitch when I am checking out.

The worse time was when I was standing in front of the receptionist listening to a fairly long lecture on various products that my esthetician wanted me to use. The irony in this is that she hadn't asked me what my skin care goals were and the products she was recommending did not align with what I wanted. I also feel frustrated with this because it feels like it doesn't matter what I tell them, and that they will always have more stuff for me to purchase. I am using (on their advice): dermalogica daily microfoliant, Murad Essential C Cleanser, Murad Essential C Day Moisture with SPF 15 and Murad Perfecting Night Cream. That is enough of a skin care routine for me but inevitably I am prodded to purchase more products.

This is my *favorite* place to get facials. I feel as if the quality of the estheticians is very good and I had quite a few facials at Skin Logic before my wedding with great results. I still go occasionally but I feel hesitant to book appointments purely because I am nervous about having to respond to the sales pitch at the end of each appointment. I wish they would change their approach on this one issue as I have tried a couple of other places for facials and I never like them as much as the facials I have received at Skin Logic.

• Pros: great facials, highly skilled estheticians
• Cons: sales pressure

Response from this business

scottss– August 13, 2008 at 16:54:33 PDT

Thank you so much for your review and your favorite status.To talk about ?sales? at Skinlogic Skin Center is to talk about the our core beliefs and the proper education for our clients. Our Skin Therapists never sell but allow for our clients to make informed decisions on what we think is best for their skincare routine. If you find its not align with your needs or that you do not want any other product knowledge we encourage you to speak up and because each client has a chart, any future therapists would not provide you with product knowledge unless instructed by you. We are a results oriented skin center and we get excited when we see that a product can improve someones skin so we will never hesitate to recommend a product.In recently bringing in a skincare line at times we educate our clients to a more effective ingredient that we have discovered. We always encourage an open dialogue with our therapists. Our goals are to ensure what is best for your skin in the present & future

06/25/08

Declining quality - they left a cyst on my face that lasted for a month

by worldbfree

I've been a regular Skinlogic customer for 2 years. During that time I've learned that, while some of their staff are superb, their management is really poor. The woman who did my last facial got too aggressive trying to clear a blemish and left me with a large cyst on my temple that lasted for a month. An honest mistake, but when I brought it to their attention they didn't offer a refund or even an apology. Hello, I get facials to make my skin look BETTER, not worse. This underscored my impression that the owners are not service-oriented and take a short-term, profit-driven view. Maybe the owners' difficult personalities help explain why three of their top clinicians have left in the last year - just as I'm getting to know who the best staffers are, they leave. Which means their staff is getting gradually less experienced. Time to find a new clinic.

Response from this business

scottss– June 28, 2008 at 10:30:26 PDT

Skinlogic management stands behind our estheticians and refutes misleading posts. The estheticians that have left have moved on to other jobs outside the field of esthetics which we have fully supported. Our positive recommendations even helped secure a position as an educator for one of our estheticians. To answer your specific charge about not properly following up we fully refute your allegation. Once you called about a concern with your skin our esthetician followed our strict protocol and called you back immediately, apologized and offered for you to come in for a free mini treatment to determine the concern. You declined and she did a follow up call one week later which you did not reply to . You came back two months later and though she asked about your previous concern you did not elaborate and received an additional treatment. Skinlogic has built a reputation as a service oriented skin center that puts our clients and their short and long term needs above all else.

05/19/08

amazing!!!

by ame22

I have to start off by saying I am obsessed with skin care and have tried many, many different spas/clinics in seattle. The staff at SkinLogic were incredibly knowledgable and kind. My skin has always been dry and sensative and i have tried everything under the sun from hundred dollar face creams to regular store brands. Even when i told them that i was very interested in them recommending products for me, they were not pushy at all. my facial was great and she walked me through everything she was doing and why. after she recommend products based on my skin type. i purchased almost all of them and i cannot tell you how happy i am that i did. my skin is no longer irritated, blotchy or dry. i can go out without foundation for the first time in years! SkinLogic is amazing!!! I am telling all my friends about it and will be back for sure!

• Pros: Everything!
• Cons: nothing