Seattle Other Cities

Welcome to Citysearch!

Click around for recommendations and reviews of restaurants , spas , shopping , hotels and tons of other great things to do near you.
 | close

Best of Citysearch

Seattle Nightlife 2008

More

Vote Sponsored By

Urban Roots Salon

8312 Firestone Blvd
Downey, CA 90241
Phone: (562) 904-8004

Ratings & Reviews Summary for Urban Roots Salon

What Users are Saying:

  • Satisfaction
  • Sanitary
  • On time
  • Evening hours
5 Star Rating
 
(57 reviews)
4 Star Rating
 
(3 reviews)
3 Star Rating
 
(0 reviews)
2 Star Rating
 
(0 reviews)
1 Star Rating
 
(3 reviews)

User Reviews for Urban Roots Salon

5 Star Rating: Highly Recommended

10/05/2008 Posted by Lostchik

It was my first time at Urban roots salon and they made me feel like I had been comming for years, very nice a sweet people.I loved the way Kathy did my color and cut, I am def. comming back.Kathy thank you

5 Star Rating: Highly Recommended

10/01/2008 Posted by waterdonna

I had an amazing experience and will return I love how they make you feel. Kathy did an excellent job and i love the spa experience hair wash. All the staff seemed very friendly and make you feel welcome.

Pros: great value for great service and expertice

Cons: no cons

5 Star Rating: Highly Recommended

09/29/2008 Posted by dbscvn

I had been thinking of getting a "bob" for over a year, but I hadn't quite found a stylist who I felt confident knew what I was looking for, that is until I met Mary Anne. She took the time to listen to what I wanted and went from there. She is an experienced professional. As for the salon itself, it's very chic and the staff is extremely friendly and helpful.

4 Star Rating: Recommended

08/14/2008 Posted by axr7771

Finally I found a salon that I loved starting from the welcome I received from the moment I walked in to the final look that I loved and went beyond what I had asked for. I had a stylist named Chemo who made great suggestions to what would look best on me. Though I loved my hair my main concern was how long it would last and how soon I would need to come back (which has been an issue many times before because my hair tends to grow quickly) I am happy to say that it has been over a month and a half and he was right that he knows how to make highlights and cut look good for a long time! Coworkers still continue to ask if I just got my hair done! I will definitely be back.

Pros: Evening Appointments, Beautiful atmosphere, Great skills

5 Star Rating: Highly Recommended

08/08/2008 Posted by crazymandi143

Hi everyone! This is Mandi, one of the guest coordinators at Urban Roots Salon. I am writing a review to invite you to our End Of The Summer Charity Event With The Myositis Association and special celebrity guest, Fabio! We encourage you to come out and help us raise $10,000 in donations to help fight against Myositis! Our Indoor Cut-A-Thon is from 10-1pm in which 50% of all haircuts and 10% of all product sales goes to TMA. Our haircut prices* that day are only $10 for men/kids and $20 for women! Our Outdoor Event starts at 1pm with a FREE Meet-And-Greet with Fabio! He will be available for pictures and autographs and everyone has an opportunity to win a dinner date with him! Raffle Tickets are available for sale at the salon for a $20 donation! This is going to be an awesome event and I really would love to have you in attendance! We are going to have food and drinks for purchase, a VIP area, a Kids Area, and tons of opportunities to win great prizes! If you have any questions, feel free to contact me or Megan at the salon! Our number is 562-904-8004! We look forward to hearing from you! *No blow-dry/styling time is included in pricing due to time restraints. No appointments available Sunday, September 28, 2008 as haircuts will be on a first-come-first serve basis.

5 Star Rating: Highly Recommended

07/26/2008 Posted by Melou1

Kathy Soria is the Bomb. I went in with a picture and she recreated it exactly on me!! Urban Roots Rocks for having her as a stylists!!

5 Star Rating: Highly Recommended

07/22/2008 Posted by Gemma79

I love Urban Roots and Rosey! I found them on Citysearch about a year ago and have never been disappointed. I'm not ashamed to admit that I'm super picky about my highlights and Rosey has really done an amazing job and exceeded my expectations. I just recently decided to go full-on blonde and WOW! It came out better than I could ever imagine. I feel hot, my hair looks great and I love their new shampoos and conditioners. They leave your hair sooooo soft, even on my lightest blond pieces. Rosey and her staff are super friendly and so knowledgable about their craft that I love coming back again and again. I recommend her to anyone who wants hot, touchable hair. THANKS, ROSEY!

Pros: Service, Color, Atmosphere, Parking, Open Late, Close to Freeways

Cons: None!

1 Star Rating: Not Recommended

07/17/2008 Posted by heavendelivered

One of the main reasons for great reviews is because they offer a free deep conditioning FOR A REVIEW ON city search. Yet they forget to mention that they make you sign a waiver before starting any work. But yet when they damage your hair they don’t offer no apology or at least the deep conditioning, their customer service goes out the door, as they don’t try to salvage any losses or work with you, although they are quick to offer you additional services for an extra charge, and remind you that you did sign a waiver, and that they are not responsible for any damages. I made my appointment with Rosie and went in to get some highlights. The only person that was friendly was Rosie, but that’s only because she is the owner. In previous years I have never had problems with other salons causing damage to my hair, even with bleaching colors versus this salon. Even without getting any blonde highlights they caused damage to my hair. They over processed it and caused extremely damage to it. When I walked out of the salon I got into my car and looked in the mirror. I noticed that my skin was stained. I had stains all over my forehead, on my ears, behind my ears and on the back of my neck. When I went back to tell Rosie, she had the nerve to tell me what products I could use from my house, or buy at the store so that I could remove the stains myself, although I just got though paying $300 dollars for my hair. For the amount of money that they charge, I was expecting a far superior service and quality of work, yet they don’t provide any of them. It is needless to say that I would never return, nor would I ever refer anybody there.

Response from this business

Our customers are our #1 priority!
Posted on 07/21/2008
We at Urban Roots Salon do our best to handle each clients hair needs. U.R.S. thrives to uphold the highest levels of customer service and we pride ourselves on our ability to listen to your needs and deliver excellent results. Our customer service doesn’t end when you walk out of the door. We make sure that you leave feeling confident to recreate and maintain your new color and style by providing you with the tools and knowledge to keep your hair looking and feeling great. We pride ourselves on our expertise and high customer retention. We value every response, whether it be good or bad, because it gives us insight on how we can better serve you. Urban Roots Salon
5 Star Rating: Highly Recommended

07/16/2008 Posted by ch2931

I am impressed with the Urban Roots professional coloring-specially highlights. Chemo Reynoso did these blonde highlights on my hair,and styles my hair beatifuly. I highly recommend it for anybody looking for a salon. The staff is very nice,they cater to your needs as far what you desire in hair service. Check it out.

Pros: Customer Service

Cons: pricy-but its worth the price

5 Star Rating: Highly Recommended

07/02/2008 Posted by tonystarksgirl

I love it. Amazing service. Mary-Anne did my hair and she did an amazing job. Love the customer service. When I first walked in, I was greeted and she asked if I wanted a drink. How awesome! The hairdressers were very kind to me. Love it. And definitely will go back. I will never go anywhere else.

Pros: ambience, parking, friendly and knowledgeable staff, highly recommend making appointment

Cons: none whatsoever

Editor's Review

Provides cuts, color, styling and fusion extensions in an urban-chic setting using the Davines product line.  See the full editorial review.

Insider Tips

Save Money

First visit to the salon? Ask about the new client discount.

More Insider Tips

Directory & Services Information

Parking

  • Lot

Hours

  • Tue-Fri 10am-6pm
  • Sat 9am-4pm

Payment Types

  • Visa
  • MasterCard

Site Links:

Citysearch is a registered trademark of Bluefoot Ventures Inc., and is used under license.
© 2008 Citysearch.com All rights reserved.

Partner Sites: