Circuit City
Bellevue, WA 98008-3927
Phone: (425) 747-2949
08/02/2007 Posted by lionelinseattle
Went in to the Bellevue Circuit City to buy a monochrome printer for my Mac. Was told they didn't carry such a thing. Took all of twenty seconds to find one, a Samsung product. Saleskid said they were out of stock, would have to special order it, but it would be there in a week and they would call me. Five weeks pass, no call. I repeatedly try calling the store, but no one answers, finally try TVs and get someone. He hangs up on me. Call again, and I get passed around repeatedly until I get customer service. They locate one in Lynnwood, oops, they apparently sold it while I was on hold. Now off to Center City where I am dubious the reserved printer will actually be there. What an awful, awful experience. I never complain about service, I'm ordinarily very patient, but this store clearly does not care about you or your business. I will never shop at a Circuit City again.
Pros: None
Cons: Terrible, terrible service
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