Circuit City
Bellevue, WA 98008-3927
Phone: (425) 747-2949
11/12/2003 Posted by navillusb
I purchased an IPAQ PDA through Amazon, to be picked up at the Bellevue Circuit City. I was treated somewhat indifferently, which I interpreted to be because I hadn't purchased it directly through them. When I got it home, I found that the box had been opened and resealed. The PDA had been used, and the battery, CD, and stylus were missing. I returned it to CC, but they refused an exchange and accused me of attempting to defraud them. I spoke with the store manager, who wouldn't identify herself, and also refused to exchange it. She finally agreed only when I informed her I would be disputing the charge with my credit card company. However, she said she was exchanging it only because she couldn't prove my story wasn't true. She warned me that they were putting 'a note' in my file for future reference.
Pros: Price
Cons: Rude, Poor Service, Unprofessional
2 out of 2 people found this review helpful
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