10/09/09

Will be returning for the works!

by Wingbob

I took my car in there today, It needed to be waxed really bad. They did a great job and had it ready really fast. I want to return and get my entire car detailed when I have the time!

• Pros: Friendly staff and affordable

10/04/09

Recommended

by Soundersrule

Great car detail

02/05/09

Greatest Service Ever!

by irinav

After a longer absence than I'd care to admit to, I brought my embattled car to Derek's (having heard of their reputation), and the manager (I believe his name is Matt - sorry if I am mistaken :) worked on it personally for 2.5 hours, along with another employee. Although I came in for a simple wash and vacuum, the state of my car required much more work, and this work was done diligently, carefully, and as fast as was humanly possible (they even worked beyond opening hours - and on a Saturday evening!). I could have been charged twice as much as I'd paid, and I'd still be more than happy with the quality of service I got. I am coming back as soon as I dirty up my car sufficiently.

01/23/09

GREAT SERVICE AND DETAIL ORIENTED

by Denney1

GREAT SERVICE AND DETAIL ORIENTED

DEREK'S DID AN AWSOME JOB ON MY CAR. EVERY CORNER AND CREVICE WAS SPOTLESS.

THE PRICES WERE REASONABLE AND THE CAR WAS READY WHEN PROMISED. I WOULD DEFINITELY RECOMMEND DEREK'S

• Pros: REASONABLE--EXCELLENT JOB
• Cons: NOTHING

09/01/08

Like Night and Day

by tortens

I am super happy with the job these guys did. They knew their stuff and helped me make the best choices for my truck. Everything inside and out looks great. It's as close as you get to looking new for a 15 year old truck.

I would go with them again.

• Pros: Quality of the work

08/27/08

BEST DETAIL ON AURORA AVE!

by wiattjr

I am a returning customer, and I just brought my 5th car to them. They really know how to make a sad dirty car new and happy. I have built a relationship with Derek's and will continue to use them in the future. I would reccommend them to anyone!

• Pros: Easy to work with
• Cons: Want all my cars detailed

08/07/08

It was the BAD Derek for me

by TomboD

I just bought a used car in good shape from a private party and since I'd been looking at excellently detailed used cars on the lots, I decided a good detail would make my bargain look great. I read the reviews and saw the Jekyll/Hyde quality of Derek's but since it was near and the vast preponderance of reviews were positive, I took it in. I got a quote for their #9 wash/polish/wax that was a little less than on their website and was asked to bring it in the next morning. I dropped it off at 8AM. When I stopped by the shop at 5, the detailer had evidently been in the middle of buffing when he was called to take care of a customer. He said it would be ready in half an hour but I told him not to hurry, I was more interested in a good job than one that only took 8 1/2 hours. When I went back to pick the car up about 5:45, I had to ask the detailer to finish wiping off streaks of dried wax. He said his eyes weren't so good so I showed him were the streaks were. Looking over the work carefully when I got home I noticed one little chip out of the hood down to metal, another chip at the top of the hatchback window, and a couple of gray streaks on the bumper and mirror where the paint had evidently been worn away by their buffing. The dirt on the paint on the inside of the doors hadn't been touched, nor had that on the strips under the doors. There were specks of dried wax on most of the window trims and a small areas that hadn't been touched. The promised interior vacuum had been cursory at best. It took me another hour to put things to right, not counting the new touch-ups that will have to be done. So, it's a good thing I got the paint the detailer asked me to buy so he could touch up a couple of scrapes he never got to. For nearly $200, this is not at all the type of detailing anyone should expect.

• Pros: Close to home
• Cons: Most everything else

07/27/08

Best detail over 10 other competitors!

by lucky77

My car is 11 years old, and I've owned it all that time. I've had at least 10 professional details done on this same car in three states. I also have had it cleaned regularly, paid my teenager to wax it many times, have a shop vac for the interior, etc. I like driving a clean car.

Derek's did the best detail ever!

At first I inquired about just having the inside done. The man working there said I'd be happier if I had the whole car done. He wasn't giving me any grief about it being an old car, which was refreshing, just sharing his expert opinion. So I signed up for the whole car, and asked them to concentrate on the interior. It's a mystery to me how they got the inside so clean? No detailer has ever gotten it so clean, and even I haven't been able to get it that clean with q-tips as a follow-up. Even the outside and wheels looks better than they have in ages.

I had been putting off getting it detailed due to time and cost. Now I can't believe I even hesitated. This is so pleasant!

Imagine if I had a newer, luxury car detailed, how nice that would look?

07/12/08

Greatest car detail in town!

by SergeiB

Here is another happy customer. These guys have excellent customer service. They did amazing detail job on my car and made my 9-year old car look like new. Reasonable pricing as well. Definitely, coming back next time!

07/05/08

Quick, Affordable & Thorough...

by delia3265

They took me with short notice and I haven't seen the interior of my car this clean since I first bought it!!! The pricing was reasonable (would've preferred $20 cheaper) but for $170.00 my interior was awesome and they also did a "smell bomb" to have it smelling terrific again. I would DEFINATELY go back and will recommend my co-workers & friends to Dereks.

• Pros: Cost given up front, took me same day, super detailed work
• Cons: Dirty waiting room, sketchy staff