Derek's Auto Detail & Hand Car Wash
Seattle, WA 98103
Phone: (206) 297-1033
04/14/2007 Posted by tgwinsor
I called 8 days ahead to make an appointment to get my car detailed before going on a trip. His website and the signs at his place of business say he opens at 8:00 AM. He made the appointment for 8:30 AM. I was there on time, and he had employees waiting to get in to go to work. He had not shown up by 9:00 AM. If this service is the best, how bad is the worst? He did NOT call me to apologize. He had my phone number. No explanation at all. His response to my review is weak. A person told me that he is ALWAYS late on Saturday mornings. Hangovers do NOT count as an emergency! I saw the key drop, but there was no one to give me a ride home, so that was not an option.
Cons: NOT DEPENDABLE>
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