ian
Seattle, WA 98101
Phone: (206) 448-8637
06/27/2007 Posted by apocalipstick
It's frustrating to me when high-end retail staff are rude and unknowledgeable. I'd always had great experiences shopping at the ian store on capital hill, so I decided to visit the new Fremont location. They had two fun necklaces in a case, one gold color, and one silver. When asked what kind of metal they were made from, the associate replied "gold and silver". When I asked for more detail, plating, metal quality etc. she said they "must be high quality because they are $200 each". I left the jewelry and decided to peruse the Diesel jean selection. I recalled a pair of Diesel jeans I'd tried on at the Diesel Store at the Harbour City Mall in Hong Kong. When I again asked the girl if she had this particular jean, she responded with "You saw them in China? Well then they're fakes". I assured her that they were NOT fakes, and she rudely told me "Well then you should have got 'em when you saw 'em." I couldn't believe it. ian does not carry any brand that you couldn't find anywhere else in Seattle. In fact, I suggest you take your business to a store that actually WANTS customers. This was the most unsettling shopping experience I've had in a long time. If you'd like fun, unique, boutique shopping, I suggest you simply walk across the street. The employees of those shops were more than happy to help.
Pros: Cute atmosphere
Cons: Rude Staff
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