Thai Ginger - Pacific Place
Seattle, WA 98101
Phone: (206) 749-9100
10/09/2007 Posted by restaurantconnoisseur
If you are thinking of visiting this place, you better think again. The restaurant has no idea of customer service and if you go on a Monday night, I hope you are a football player because that is all the bartender and servers seemed to care about....WATCHING THE FOOTBALL GAME and forgetting their clients. First of all, I wanted to sit in the dining room and the host seated me in the bar. Does she know the difference? Second, the bartender took 15 minutes to greet our table, dropped our waters off and had the nerve to be rude when taking our order. Thirdly, I ordered the most common dishes, chicken fried rice, ginger chicken and beef phad thai. They ruined my order by bringing me tofu phad thai. The ironic thing is that when they made a mistake, there was no apology and the server rolled his eyes. They resolved the problem by taking the phad thai back in the kitchen, taking out the tofu and replacing it with the beef. They thought I wouldn't notice the difference. I think their business license should be yanked for this one. Fourth, I asked for the manager to come to my table, but he was more busy eating in the kitchen and stuffing his mouth in front of all his clientele. GO FIGURE! When I think of this entire experience, I would rather have eaten saw dust.
Pros: Nothing
Cons: The food, service and value
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