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Ananya Spa

3131 Western Ave Ste 320
Seattle, WA 98121
Phone: (206) 217-1744
Inconsiderate
1 Star Rating: Not Recommended

08/17/2007 Posted by becrac

After reviewing many spas in the Seattle area, my friend and I decided to go to Ananda spa for a relaxing manicure and pedicure the day before our senior prom. Although we had gift certificates, we were prepared to spend over 50 dollars on top of our 50 dollar gift certificates in exchange for a relaxing, fun day. We set up appointments no problem, and drove about a half an hour to the spa. Parking was scarce, but we paid the 10 dollars and found the spa with a little bit of searching. But when we got there, the woman working informed us that the woman who was scheduled to do our manicure and pedicures had taken a vacation! This would have been fine if they had called ahead and tried to reschedule, but they hadn't! Worst yet, the woman said that this had happened to more customers than us, and they never offered any sort of compensation. So after the whole trip down there and paying for parking, we had no manicurist. Luckily, we found a small place just up the street. I will never be going back to Ananda spa after how they treated us and the situation.

Response from this business

We are so very sorry
Posted on 08/24/2007
Dear girls, you are right, this never should have happened to you. I remember when this happened to you in the spring. We were absolutely sick about the whole situation. We did apologize to you mother on the phone and sent you two $50 gift cards for the inconvenience. At the time it happened the front desk girl was not able to offer anything as she didn't have any authority to. All she could do was call and book you those appointments up the street for you. This isn't something that happens all the time and I do not typically handle business this way or treat our customers like this. We are very sorry this happened.

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Editor's Review

With a name that means "bliss" in Sanskrit, this relaxing spa is a welcome sanctuary from Belltown's hectic pace.  See the full editorial review.

Insider Tips

The Extras

Combine your spa experience with a visit to the charming French bistro, Boat Street Cafe (right across the hall).

More Insider Tips

Directory & Services Information

Parking

  • Lot
  • Street

Hours

  • Mon-Fri 11am-7pm
  • Sat-Sun 10am-5pm

Payment Types

  • Visa
  • MasterCard
  • Gift Certificate

Recognition for Ananya Spa

2007 Audience Winner - Manicures & Pedicures

Specialty ratings for Ananya Spa

Specialty Rating  
Facials 5 Star Rating: Highly Recommended  

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