Gary Manuel Aveda Institute
Seattle, WA 98122
Phone: (206) 302-1044
12/14/2007 Posted by ksseattle
I was going to the Institute for awhile for cuts and colors for sometime now, and recently have noticed that they are going significantly DOWNHILL since Elle left. I went in the other day for a chocolate brown all-over color, and left with red roots and purplish hair. These people do not know what they are doing, and don't care. They offered me a free redo, but I said I will NEVER go to them again. I had to spend over $300 to look normal again. NOT WORTH IT Update: Gary, Thanks for responding, but it doesn't make any difference. I had the color done two days before a job interview, and couldn't show up looking like Elvira. So no, I do not want your students to re-do my hair and have to spend $300 more to look normal. I appreciate your trying to make it right, but you wouldn't give me a refund OR reimburse me for having to spend $300 to get rid of the red roots and purplish tint. My original review still stands: your stylists don't care. I was very clear about what I wanted (chocolate brown) and I do not understand how they could let me leave with purplish hair and RED ROOTS.
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