U-Save Moving
Seattle, WA 98117
Phone: (206) 789-4900
02/11/2008 Posted by doranak
We used U-Save Moving to move just a few blocks and overall the move went smoothly. The drivers were on time in the morning and had a good attitude. U-Save also provided a packer, who did a pretty good job and was fairly inexpensive. We were moved in within a few hours, with (tricky Ikea) furniture reassembled. We did have some damage done to our piano, which had several scratches on it. We had asked on the phone if they move pianos, and were advised to use a professional piano moving company--but when we asked the movers themselves, they decided to do it. The owner was understandably upset about the situation, and even though he felt some of the responsibility lay with us, after much discussion, he paid for the piano to be fixed (one side was refinished) and delivered it to our home personally. In other words, even though he didn't feel he was wrong, U-Save ended up following through. That's why, in the end, I'd still recommend U-Save for the general quality, price and customer-comes-first service.
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