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Seattle Pet Nanny

800 Fifth Ave
Seattle, WA 98104
Phone: (206) 227-5932
Dogs weren't walked/10% off not honored
1 Star Rating: Not Recommended

04/26/2008 Posted by delilahbean

I have used Seattle Pet Nanny one time and the experience left me with nothing except question about the care my dogs received. My dogs were to be walked twice. Once in the morning and once in the early evening. I had a friend staying with them overnight. While I was away, I received daily phone calls from my neighbor informing me that the pet sitter was not walking my dogs. And In fact, on two separate occasions, one of my neighbors walked my dogs at noon and told me that it was clear that the dogs had not been walked since their overnight caregiver left at 6:00 am. Additionally, my senior dog had accidents which were left in my home for someone else to clean up. I called Jennifer from Seattle Pet Nanny several times from my vacation to determine what was going on and was often not called back until the following day. While I recognize that this is a bit of a he said/she said, several people were independently complaining about the services offered by Seattle Pet Nanny. Additionally, when I inquired about the 10% discount for first time customers, I was told that "we could do it next time." Well, I have to say that I doubt there will ever be a next time. I just don't have enough confidence in the care offered to my loved ones in my absence. Use their services at your own risk!

Cons: Dogs not walked, Discount not honored, Unsanitary conditions left in home

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Editor's Review

North end and central Seattle pet-related services include ongoing daily visits or occasional vacation care.  See the full editorial review.

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